Sr. AI Systems & Solutions Architect, Global Services
- Location
- Boston, MA · On-site
- Job type
- Full-time
- Level
- Lead / Staff
- Experience
- 4+ years
- Education
- Bachelor's degree
- Listed
- Today
Skills & highlights for this role
- AI-powered prototyping with LLMs
- Solutions architecture
- API and system integration
- Prompt engineering
- Workflow automation
- Technical documentation
- Cross-functional communication
Also useful
- Hands-on Claude or other LLM platform experience
- Agents and skills development
- Internal data source integration
- Glean
How You’ll Make a Difference: Program Strategy & Discovery
- Partner with Services leaders to identify high impact areas that could benefit from AI or automation
- Prioritize opportunities based on efficiency gains and impact
- Translate ambiguous ideas into clear program roadmaps with defined outcomes and milestones
Technical Prototyping & Productization
- Build AI-powered prototypes and workflows using Claude, LLMs, and modern AI development platforms to rapidly validate business solutions.
- Design and connect AI systems using APIs, MCPs, automation platforms, and internal data sources to create intelligent, end-to-end workflows.
- Understand how to integrate AI solutions with existing systems, collaborating with engineering teams when production-grade implementations are needed.
- Develop effective prompts, skills, agents, and retrieval workflows that improve the quality, reliability, and usefulness of AI-generated outputs.
- Evaluate and iterate on AI solutions using user feedback, business outcomes, and emerging best practices to drive adoption and impact.
Enablement & AI Literacy
- Create clear documentation, implementation guides, and best practices that enable teams to effectively build and adopt AI solutions.
- Lead enablement sessions, workshops, and office hours to grow AI fluency and help teams build effective prompts, skills, agents, and workflows.
- Stay current on emerging AI capabilities, tools, and best practices
Who You Are
- A systems thinker with a strong technical foundation and a passion for solving business problems with AI.
- Experienced building AI-powered prototypes using LLMs and modern AI tools, with an understanding of APIs and system integrations.
- A strong communicator who can translate technical concepts, create clear documentation, and enable others to adopt AI effectively.
- Comfortable partnering with engineering teams to scale successful solutions into production when needed.
Preferred skills
- 4+ years of experience in AI solutions, solutions architecture, internal tooling, automation, or similar technical roles.
- Hands-on experience building solutions with Claude or other leading LLM platforms, including prompt engineering, skills, agents, and AI workflows.
- Experience integrating AI with APIs, internal systems, or data sources to solve business problems and improve team workflows.
- Demonstrated ability to rapidly prototype, test, and iterate on AI-powered solutions based on user feedback and business needs.
- Familiarity with Global Services functions, such as onboarding, education, consulting, or customer success is a plus.
About Klaviyo
Klaviyo is seeking an AI Solutions Architect to accelerate how our Global Services organization leverages AI to operate smarter and deliver more impact.
This role sits at the intersection of applied AI, solutions architecture, and internal enablement. We're looking for a strong technical problem solver who can quickly turn business challenges into practical AI solutions while collaborating across technical and non-technical teams.
You'll build AI-powered solutions that solve both creative and operational challenges. Your work will span accelerating content creation, enabling smarter learning experiences, connecting internal data sources, and automating workflows that improve efficiency and decision-making.
You'll also help teams use tools like Claude, ChatGPT, and Glean more effectively by building skills, prompts, and AI workflows that are reliable, reusable, and aligned to real business needs. As solutions grow in complexity, you'll help facilitate the evolution of workflows and prototypes into production-grade systems, working closely with Klaviyo's centralized AI engineering team and leveraging their support to scale larger, cross-functional initiatives.
This role sits within the Strategy & Operations team and serves as connective tissue across the broader Services organization, helping identify high-impact opportunities, accelerate experimentation, and scale successful AI solutions across the business.
From Klaviyo's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Sr. AI Systems & Solutions Architect, Global Services role at Klaviyo, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
Where is the Sr. AI Systems & Solutions Architect, Global Services job at Klaviyo located?
This Sr. AI Systems & Solutions Architect, Global Services position at Klaviyo is located in Boston, MA (On-site). Always check Klaviyo's application page for specific state eligibility or relocation policies.
What qualifications are required for Sr. AI Systems & Solutions Architect, Global Services at Klaviyo?
For the Sr. AI Systems & Solutions Architect, Global Services role, Klaviyo highlights 4+ years of relevant experience; a bachelor's degree; experience with AI-powered prototyping with LLMs, Solutions architecture, API and system integration, Prompt engineering, Workflow automation, Technical documentation. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Sr. AI Systems & Solutions Architect, Global Services position at Klaviyo?
This listing links directly to Klaviyo's Ashby application page. You can apply directly on Klaviyo's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.