Sr Analyst Workforce Planning

About the role

Generate schedules for complex venues such as Table Games and large-scale Hospitality departments. Analyze variances and develop optimization tools for Boyd Gaming labor standards.

Train junior analysts and support operational decision-making using Virtual Roster data. * Analyze business needs to determine proper staffing levels and create the most efficient schedule; prepare and post all departmental schedules on a weekly basis. * Recommend staffing policies and procedures to ensure consistency and overall standardized practices. * Prepare forecasts and work schedules for various departments ensuring adequate staffing for excellent customer service. * Analyze departmental KPIs and develop, prepare, and present data-driven shift bid proposals for leadership review. * Maintain accurate and timely records of staffing levels in order to schedule per business needs and increase overall productivity. * Provide input to staffing planning goals based on knowledge of departmental capacity and potential. * Approval or rejection of ongoing requests for shift changes, change in days off and requested time off in comparison to staffing needs. * Communicate effectively with employees and all levels of management. * Work closely with Human Resources and Payroll to ensure all scheduling practices comply with labor laws and company policies. * Perform all functions with the highest level of integrity. * All duties are to be performed in accordance with departmental and company policies, practices, and procedures. * Perform all other job-related duties as requested * Trains Workforce Planning Analyst on job duties. * Coaches team members to enhance job performance and can create and implement action plans if needed * Assists with any Virtual Roster launch, configurations, and ongoing responsibilities with projects. * Responsible for maintaining and updating Virtual Roster in all aspects.

Assumes the responsibilities of the Manager in their absence.

Qualifications & Requirements

• 4 - 7+ years industry/analytical/operational experience * Knowledge of overall principles of operations and staffing requirements * Strong problem solving, analytical skills. * Use computer systems and projection technology to create, communicate and present information as well as review data, research alternatives, document information, prepare action and implement results. * Must have intermediate level skills with Microsoft Excel/Word/Outlook and basic office equipment. * Ability to understand change management. * Working knowledge of state specific laws and requirements. * Good written and verbal communication skills and demonstrate ability to resolve all situations in a professional manner. * Excellent customer service skills. Have interpersonal skills to deal effectively with all business contacts. * Have initiative, strive for continuous improvement. * Strong team player that has a direct approach and is solution oriented. * Professional appearance and demeanor. PREFERRED: * Previous knowledge and experience with Virtual Roster or any scheduling software system. * Experience with Workday or any related payroll timekeeping systems * Experience working with Collective Bargaining Agreements (Union) * Previous experience working in a casino resort with understanding and knowledge of operational systems