Sr. Authorization Specialist

About the role

The Sr. Authorization Specialist will be responsible for orienting, training, and mentoring new employees during the on-boarding process. The Sr. Authorization Specialist will be knowledgeable in their respective team roles and serve as the main point of contact for new employees. The Sr. Authorization Specialist will be a liaison between Patient Accounting staff, management, and director to ensure effective communication.

Responsibilities

• Willingness and desire to assist in the orientation of new hires.
• Oversee the orientation of new hires during determined orientation period.
• Monitors the orientation checklist so that outcomes are met within the appropriate time frame.
• Communicate with members of management regarding new hire progress.
• Collaborate with manager and trainer at 15, 45, and 90 day evaluations.
• Provides expertise in skills and knowledge.
• Follows and understands all policies and procedures ensuring best practice.
• Collaborate with the training team on assessed education needs to develop an organized, proficient, and quality focused education program.
• Works in collaboration with all departments to ensure organizational goals are met.
• Attend training sessions to develop skill set for adult learning training strategies.
• Completes assigned work as Authorization Specialist in addition to assigned Sr. Authorization Specialist training responsibilities.
• Fulfills daily responsibilities as Authorization Specialist when individual Sr. Authorization Specialist assignment is not required.
• Willing to provide on-site job specific training during the full orientation period as needed.
• Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer.

Required or Preferred Qualifications

• Minimum GED
• Minimum of 6 months' experience in current Authorization Specialist role.

Essential Competencies

• Excellent customer service skills.
• Effective interpersonal and communication skills.
• Demonstrates positive and professional behavior in the workplace.
• Ability to monitor/access performance of self, other individuals, or organization to recommend improvement in regard to work flow, processes, and procedures.
• Ability to build and maintain trusting relationships.
• Ability to modify strategies for different types of learning styles and offer alternative approaches in the education process.
• Adapts to new and/or changing environments, supports innovation and change.
• Proficient in Microsoft Office Suite.
• Attendance is an essential job function.

Additional information

This job description does not contain a full listing of activities, duties or responsibilities required of this role. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.