Sr Brand Sales Operations Associate

About the role

Exceptional care starts with exceptional people.

For us, this is more than a job- it's a calling. It's waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This role is responsible for overseeing internal sales of branded merchandise and uniform items to departments across the Ochsner Health System. The Lead Internal Sales Associate serves as the primary liaison between internal department contacts, vendors, and internal Brand and Marketing teams to ensure accurate, timely, and brand-compliant ordering. In addition to managing complex orders and client relationships, this role provides day-to-day guidance to peer sales associates, supports promotional initiatives, and helps ensure consistent execution of internal sales processes and customer service standards.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Education

• Required - High School Diploma/GED

Work Experience

• Required - 2 years sales, internal sales, or customer-facing coordination experience
• Preferred - 3 years sales, internal sales, or customer-facing coordination experience

Knowledge Skills and Abilities (KSAs)

• Strong internal sales, customer service, and relationship management skills.
• Ability to act as a liaison between internal clients, vendors, and cross-functional partners.
• High attention to detail with strong follow-up and documentation practices.
• Effective written and verbal communication skills across varying levels of the organization.
• Ability to balance customer-facing responsibilities with operational and administrative tasks.
• Understanding of branding compliance and approval workflows in a corporate or healthcare environment.
• Strong organizational, time management, and problem-solving skills.
• Proficiency with Windows-based applications, web-based applications such as Salesforce, and data entry systems.

Job Duties

• Performs other duties as assigned
• Complies with all policies and standards

Additional information

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

Physical and Environmental Demands

Heavy Work - Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Medium Work.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at (select option 1) or. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.