Sr. Camp Counselor/Office Assistant - Southold, NY

About the role

The Office Assistant will assist with camper registration processes, including but not limited to responding to customer inquiries and requests; answering phone calls, emails, or written correspondence; assisting customers with the online registration process; following up to complete camper registration; managing waitlists; confirming registered sessions and providing additional information to families as needed. The Office Assistant works as a team member of the camp office staff and assists with the camp store and other assignments.

Required Qualifications

• Proficient with MS Office
• Valid driver's license and able to pass DMV screen.
• Excellent communication skills.
• Must be detail-oriented.

Preferred Qualifications

• Secretarial or customer service experience is desirable
• Experience in a camp setting is desirable.

Salary

• $17.00-$20.00 per hour
• Schedule: NON-EXEMPT - TEMP: April 4, 2027 - August 23, 2027
• No relocation or VISA Sponsorship available

How to Apply

Review of applications will begin immediately. The position will remain open until a qualified pool of candidates is obtained.

Applicants need to

Attach/upload a resume to the online application in either Microsoft Word or PDF format. Attach/upload a cover letter to the online application in either Microsoft Word or PDF format. Attach/upload contacts info for three references to the online application in either Microsoft Word or PDF format.

In the "Experience" section of your application, use the Paperclip icon to search for file(s) or use the "Drop Files Here" box to manually drag document(s) into your application. Once the application is submitted, you will not be able to change your submission or add attachments.

External Applicants: (including current employees of other Cornell Cooperative Extension Associations), please refer to the Applying for a Job (External Candidate) document for additional guidance.

Internal Applicants: Current employees of the Cornell Cooperative Extension Association indicated in this job posting are considered internal applicants; please refer to the Applying for a Job (Internal Candidate) document for additional guidance.

Administrative Responsibilities

Management - 30%

• Monitor the ongoing registration process to determine vacancies and closed sessions.
• Manage waitlists to maximize camp enrollment.
• Review and approve health forms

Coordination/Operation - 65%

• Serve as a frontline point of contact for parents and guardians who send their children to camp.
• Maintain waitlists; inform families promptly when a vacancy appears.
• Follow up with families to complete the registration process, including tuition payments, required forms, and permissions.
• Respond promptly and professionally to customer phone calls, emails, and written correspondence.
• Be thoroughly familiar with and assist families with the online registration process.
• Communicate with families to provide or obtain information as needed.
• Provide general office support: answer phones; take messages; pick up/distribute mail; photocopying; collating; filing.
• Assist with the design and purchase of branded products for the camp store.
• Maintains and updates merchandise inventories that include item type, color, size, and cost.
• Organizes and keeps clean camp store storage.

Professional Improvement - 5%

• In cooperation with Supervisor and Executive Director, jointly develop and pursue a professional development plan to increase competencies relative to position accountabilities and address changes and Association priorities.
• Collaborate in activities that support Cornell Cooperative Extension and perform other duties as assigned.

Health and Safety - Applied to all duties and functions

• Support the Association to maintain a safe working environment.
• Be familiar with and follow applicable federal, state, and local regulations, Association health and safety policy/procedure/requirement, and standards.
• Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.
• Job Title: Association Tmp Camp Couns Sr
• Level: No Grade - Annual
• Pay Rate Type: Salary