Sr Director, Learning & Development - Enterprise Learning

About the role

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job spearheads Learning and Development strategies to strengthen workforce capabilities, advance skills development, and drive organizational performance. It leads the evaluation, enhancement, and scaling learning solutions, ensuring alignment with strategic objectives and future workforce needs. The role directs complex functions and shapes learning initiatives to support business goals.

The role is accountable for enterprise learning strategies that build leadership effectiveness, professional capabilities, compliance readiness, and critical workforce skills. Working closely with HR, Talent Management, and business leaders, this role drives adoption of modern learning practices, AI-enabled learning experiences, and skills-based development strategies that improve organizational effectiveness and employee growth.

Responsibilities

• Directing the advancement and skill development of learning professionals to maintain high-quality capability-building outcomes.
• Evaluating performance, workforce, and learning metrics to pinpoint areas for improvement and to strategize effective learning interventions and identify organizational capability and skills gaps that inform strategic development initiatives.
• Leading the implementation of learning evaluation methods, analyzing key success metrics to inform strategic learning solutions and workforce capability strategies.
• Identifying learning trends and technological advancements including AI enabled solutions, to drive strategic improvements in employee and organizational performance.
• Championing leadership development, professional skills, compliance readiness, and workforce capability initiatives, aligning with organizational objectives and strategies.
• Collaborating with HR, Talent Management, and business leaders to identify enterprise capability needs and translate them into scalable development solutions.
• Orchestrating communication and stakeholder engagement strategies with senior leaders to promote learning initiatives and workforce development priorities.
• Executing strategic development and delivery of learning solutions, integrating various modalities to optimize resource utilization.
• Driving adoption of skills-based development approaches, AI-enabled learning experiences, and enterprise capability-building programs.
• Establishing standards, governance, and best practices that improve the effectiveness, scalability, and impact of enterprise learning programs.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.