Sr. Director, Social Impact Marketing

Job Summary

Who Are We?

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.

Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

Who Are You?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Team

Live Nation Entertainment believes live music has the power to bring people together and strengthen communities. Through strategic initiatives, partnerships, and programs, the Social Impact team creates meaningful opportunities that connect fans, artists, crews, and communities through the power of live music.

The Role

The Senior Director will build, lead, and continuously evolve the marketing function for Live Nation Entertainment's Social Impact organization, overseeing integrated marketing, digital marketing, brand strategy, communications, and storytelling across On the House, LiveNation.org (as applicable), strategic partnerships, employee engagement initiatives, and future social impact programs.

This role will translate organizational priorities into marketing strategies and campaigns that build awareness, strengthen engagement, elevate Live Nation's reputation, and deliver measurable business and community impact. I am running a few minutes late; my previous meeting is running over.

Working closely with executive leadership and cross-functional partners across Marketing, Communications, Creative, Legal, Government Affairs, Digital, Concerts, and Sponsorship, this leader will own marketing initiatives from strategy to execution while building the processes, systems, and operational excellence needed to support a growing organization.

Marketing Strategy & Campaign Leadership

• Own the marketing and communications strategy for Live Nation Entertainment Social Impact.
• Develop integrated marketing campaigns and digital marketing strategies from concept through launch, including strategy, planning, creative development, execution, optimization, and performance measurement.
• Build annual marketing plans and campaign roadmaps that align with organizational priorities and business objectives.
• Lead, coach, and develop the Social Impact marketing team, providing clear priorities, ongoing feedback, and opportunities for professional growth while fostering a collaborative, high-performing culture.

Brand, Digital & Audience Engagement

• Own brand positioning, messaging, storytelling, and launch communications across all Social Impact initiatives.
• Develop compelling narratives that translate programs, partnerships, and impact into meaningful stories for fans, artists, partners, employees, nonprofit organizations, and community stakeholders.
• Ensure a consistent, premium, and culturally relevant experience across all marketing channels.
• Own the digital marketing strategy across web, email, CRM, social media, and emerging digital platforms, ensuring cohesive audience experiences and measurable engagement.

Marketing Operations

• Establish scalable marketing processes, workflows, approval systems, and planning tools that enable efficient execution within a lean organization.
• Lead and develop the Social Impact marketing team, establishing clear priorities, providing coaching and feedback, and fostering a collaborative, high-performing culture.
• Own the integrated marketing calendar, ensuring visibility, coordination, and alignment across campaigns, launches, partnerships, and organizational communications.
• Manage external agencies, creative partners, freelancers, consultants, budgets, and production resources.
• Measure campaign effectiveness through defined KPIs and performance reporting, using insights to continuously improve future initiatives.

What This Person Will Bring

• 12-15 years of progressive leadership experience in integrated marketing, brand strategy, communications, or related disciplines.
• Proven success developing and leading integrated marketing campaigns from strategy through execution and measurement.
• Strong understanding of digital marketing strategy, audience development, CRM, email marketing, social media, web experiences, content strategy, SEO/SEM fundamentals, campaign analytics, and emerging digital platforms.
• Experience leading and developing marketing professionals while fostering accountability, collaboration, and strong execution.
• Experience leading and developing high-performing marketing teams while fostering collaboration, accountability, and continuous improvement.
• Demonstrated ability to lead cross-functional initiatives and influence stakeholders across multiple teams and leadership levels.
• Experience managing agencies, creative partners, consultants, and external vendors.
• Exceptional strategic thinking, project management, organizational, and problem-solving skills.
• Outstanding written and verbal communication skills with experience developing messaging for executive, public, partner, and employee audiences.
• Highly self-directed with the ability to independently prioritize work, navigate ambiguity, and drive initiatives forward with minimal oversight.
• Passion for live music and entertainment, wi
• th a desire to leverage marketing to create meaningful community impact.
• Flexibility to work evenings, weekends, and travel as needed for events and organizational initiatives.

What Sets You Apart

• You are a strategic marketing leader who thrives at building brands, launching campaigns, and turning ambitious ideas into measurable results.
• You understand that great marketing is more than creative ideas - it's thoughtful planning, disciplined execution, strong cross-functional collaboration, and continuous optimization.
• You're equally comfortable developing long-term strategy and rolling up your sleeves to move projects forward
• You know how to take an initiative from concept to launch, building the strategy, aligning stakeholders, managing timelines, overseeing creative development, navigating approvals, and ensuring flawless execution across every touchpoint.
• You enjoy creating order in fast-moving environments. Whether building marketing calendars, establishing workflows, or developing scalable processes, you bring clarity, accountability, and momentum to complex organizations
• You are energized by using marketing to tell meaningful stories that strengthen communities, inspire engagement, and demonstrate the positive impact Live Nation creates through music.

Benefits

Our motto is 'Taking Care of Our Own' through 6 pillars of benefits:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match