Sr. Field Quality Technician

Position Overview

At Lucid, we are redefining the future of luxury electric mobility. We are seeking a highly skilled and hands-on Sr. Field Quality Technician to support vehicle investigations, root cause analysis, validation activities, and field quality improvement initiatives.

The ideal candidate brings strong diagnostic and repair expertise, a passion for problem-solving, and the ability to partner closely with Engineering, Manufacturing, Supplier Quality, Service, and Quality teams to identify, understand, and resolve vehicle issues. This role is a critical link between field performance and continuous product improvement.

What You Will Do

Vehicle Diagnostics & Technical Investigation

• Perform advanced diagnosis, maintenance, repair, and upgrades of Lucid vehicles and engineering test vehicles.
• Investigate complex vehicle concerns across electrical, powertrain, chassis, body, thermal, infotainment, and software-related systems.
• Support concern replication, failure analysis, vehicle inspection, and root cause investigations.
• Collect and analyze diagnostic data, vehicle logs, fault codes, measurements, and physical evidence.
• Document and clearly communicate investigation findings, conclusions, and recommended next steps.

Field Quality Support

• Support Field Quality Engineers with hands-on investigations and structured root cause analysis of suspect components and vehicle systems.
• Validate containment actions, permanent corrective actions, engineering changes, and software releases.
• Support vehicle campaigns, containment initiatives, fleet monitoring, and field issue escalation activities.
• Conduct road tests and functional evaluations to assess vehicle health, reproduce concerns, and confirm repair effectiveness.

Quality & Continuous Improvement

• Identify recurring failure patterns and provide evidence-based input to improve product quality, diagnostics, repair methods, and service procedures.
• Participate in cross-functional technical reviews and provide clear feedback on failure modes, customer impact, and validation results.
• Follow work order, quality documentation, data collection, and traceability requirements.

Operational Excellence

• Operate hand tools, pneumatic and electric power tools, torque equipment, lifting devices, and diagnostic equipment safely and correctly.
• Maintain a clean, organized, and safe workspace, including test equipment and related parts inventory.
• Protect the confidentiality of vehicle testing, procedures, engineering information, and proprietary data.
• Demonstrate reliability, resourcefulness, urgency, and full ownership of assigned responsibilities.

Collaboration & Communication

• Partner effectively with Engineering, Manufacturing, Supplier Quality, Service, Warranty, Program, and management teams.
• Communicate technical information in a concise, accurate, and actionable manner.
• Demonstrate analytical thinking, sound judgment, teamwork, and a customer-first mindset.

Required Qualifications

• High School Diploma or GED.
• Automotive technician degree, certification, or equivalent work experience.
• Five or more years of automotive diagnostic, repair, quality, testing, or technical investigation experience.
• Strong understanding of vehicle electrical and mechanical systems and diagnostic methodologies.
• Experience diagnosing complex vehicle concerns with scan tools, digital multimeters, oscilloscopes, and related diagnostic equipment.
• Knowledge of electric vehicle architecture, including High Voltage and Low Voltage systems and EV powertrains.
• Ability to interpret wiring diagrams, service information, engineering drawings, and technical procedures.
• Strong analytical, troubleshooting, written, and verbal communication skills.
• Ability to use Microsoft Office applications and learn proprietary diagnostic and engineering software.
• Valid driver's license and ability to safely operate vehicles for evaluation purposes.

Preferred Qualifications

• ASE certification; ASE Master Technician certification is highly desirable.
• EPA Section 609 certification.
• Previous OEM Master Technician certification.
• Previous experience with electric vehicle diagnosis and repair.
• Working knowledge of CAN bus, automotive Ethernet, and vehicle communication protocols.
• Experience supporting engineering investigations, vehicle testing, launch, warranty, or field quality activities.
• Associate's or bachelor's degree in automotive technology, Engineering Technology, or a related field.
• Forklift certification.

Essential Physical Requirements

• Standing and Walking: Ability to stand and walk for 8-12 hours per shift on hard surfaces in a production environment.
• Manual Dexterity: Frequent use of hands for handling tools, assembling components, and operating machinery. Requires fine motor skills and grip strength.
• Lifting and Carrying: Ability to lift, carry, push, or pull items weighing 10-50 lbs regularly; occasional lifting up to 75 lbs with assistance.
• Reaching and Bending: Routine reaching above shoulders, bending and twisting at the waist, and squatting as part of processes and tasks.
• Repetitive Motions: Continuous arm, hand, and wrist movements for tasks such as fastening, positioning, and installing.
• Climbing: Occasional use of steps to access areas at different heights.
• PPE Expectations: Must wear required PPE (safety shoes, gloves, protective sleeves, eye and hearing protection) as per company safety standards.

Benefits

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.

Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.