Sr. Field Service Representative

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• Sr. Field Service Representative
• Req ID: 5176
• Job Type: On Site
• Location: Batavia, IL, US
• Oct 27, 2026

Burckhardt Compression (US) Inc. is seeking an experienced Senior Field Service Representative to join our Field Service team.

This is an excellent opportunity for a seasoned mechanical professional with extensive experience working on reciprocating and centrifugal compressors, large diesel engines, or other heavy rotating/mechanical equipment. In this role, you will provide advanced technical support at customer locations, troubleshoot complex equipment issues, perform major repairs and overhauls, and serve as a senior technical resource for other field service personnel.

If you are a hands-on problem solver who thrives in the field, takes pride in quality workmanship, and enjoys solving challenging mechanical problems, we want to hear from you.

What You'll Do

As a Senior Field Service Representative, you will

• Perform advanced maintenance, troubleshooting, repair, installation, commissioning, and overhaul of reciprocating and centrifugal compressors and associated equipment.
• Diagnose complex mechanical and equipment performance issues and recommend appropriate corrective actions.
• Perform compressor inspections, measurements, alignments, adjustments, and component replacements.
• Read and interpret technical drawings, blueprints, equipment manuals, specifications, and service procedures.
• Use precision measurement instruments, specialty tools, and diagnostic equipment to verify equipment tolerances and operating conditions.
• Inspect compressors and components for wear, damage, and nonconformance and accurately document findings.
• Serve as a senior technical resource during complex service assignments and major equipment overhauls.
• Provide technical guidance and field support to Field Service Representatives and other service personnel.
• Coordinate field activities with customers, supervisors, project personnel, and internal departments.
• Clearly communicate equipment conditions, technical findings, repair recommendations, and job progress to customers and management.
• Complete service reports, inspection documentation, timesheets, and expense reports accurately and on time.
• Maintain company tools, equipment, vehicles, and other assigned assets.
• Follow all company, customer, and site-specific Health, Safety, and Environmental (HSE) requirements.
• Identify potential safety hazards and take appropriate action to maintain a safe work environment.
• Represent the company professionally while working at customer locations.
• Work independently with limited supervision and exercise sound technical judgment in field environments.

What We're Looking For

• Required: High School Diploma or GED.
• Strong mechanical background with experience servicing, repairing, troubleshooting, or overhauling heavy mechanical equipment.
• Advanced knowledge of reciprocating compressors, compressor components, and related equipment.
• Demonstrated ability to independently troubleshoot and diagnose complex mechanical issues.
• Experience using precision measurement instruments, specialty tools, and mechanical diagnostic equipment.
• Ability to read and interpret technical drawings, equipment manuals, specifications, and service documentation.
• Strong verbal and written communication skills.
• Ability to communicate professionally with customers, coworkers, and management.
• Valid driver's license and ability to meet company driving requirements.
• Ability to provide required personal hand tools as directed by Operations Management.

Preferred

• 7-10 years of progressively responsible experience in field service, compressor maintenance and overhaul, large diesel engine repair, or heavy mechanical equipment.
• Vocational or technical school certification or an Associate Degree in a mechanical or related technical discipline.
• Direct experience with reciprocating and/or centrifugal compressors is highly preferred.

Travel & Work Schedule

This is a hands-on field service position that requires travel to customer locations based on operational needs.

Candidates must be available to

• Travel and remain at customer locations for the duration of field assignments.
• Work extended hours and overtime as required.
• Work weekends, holidays, and on-call assignments when business needs require.
• Work 10-12 hour days, which are typical during field assignments.

Physical & Work Requirements

This position works in industrial and customer-site environments and requires the ability to:

• Perform the physical labor necessary to complete field service assignments.
• Frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 100 pounds using appropriate lifting techniques and procedures.
• Stand, walk, kneel, stoop, crouch, climb, balance, push, pull, and perform overhead work.
• Safely use tools and mechanical equipment in industrial environments.
• Use appropriate fall protection when required.
• Wear required PPE and respiratory protection, including SCBA, air-purifying respirators, and particle masks, when job conditions require.
• Maintain necessary vision capabilities for performing detailed mechanical inspection and field service work safely.

Safety Comes First

Safety is a critical part of this role. The Senior Field Service Representative is expected to actively participate in job safety analyses, pre-job planning, toolbox meetings, and other required HSE activities while maintaining a clean, organized, and safe work environment.