Sr. Instructional Designer & Trainer

About the role

Under the supervision of Training management, responsible for the creation and standardization of GMP training and job-specific training for all functions across the Branchburg site (including but not limited to production, quality, supply chain and business processes). This role must possess a strong understanding of content development and learning solutions (traditional, web-based, etc.).

Drives standardization and training effectiveness by reducing variability between employees' training. This role must have strong communication skills to lead classroom training and must be comfortable interacting with all levels of the organization. This role will also provide administrative support for base business compliance wire.

Responsibilities

• Performs needs assessments to define the current situation and the performance gap
• Develop clear training metrics with clear visibility and accountability
• Track key performance indicators
• Research existing materials to gather information about the desired training topic. Conducts departmental visits for learning and performance needs assessments. Interviews subject matter experts to gather information about the desired training topic.
• Utilizes performance improvement methodologies to determine/identify whether the cause of non-performance is training, or non-training related and develop corresponding solutions.
• Designs program evaluation instruments using appropriate evaluation tools
• Observe and improve human-computer/human- process interactions to ensure quality, efficiency, and minimize (if not eliminate) human error
• Serves as lead training representative on project teams to identify training requirements.
• Carries out responsibilities in accordance with the organization's policies, procedures, and state, federal and local laws
• Responsible for defining training content and building appropriate models. Creates instructor's guides, participant's guides, slide presentations, notes, visuals, computer-based training programs, web-based training programs, job aids, games and other forms of blended learning methodologies
• Create and sustain team-based training systems
• Run training session on general topics not requiring SMEs such as GDP, OPEX basics, Safety, etc.
• Supports department by processing information in LMS including creating classes, completing employee information, entering test scores, registering associates, researching databases for information, pulling, and reviewing work instructions per request, and data input
• Support FDA audit initiatives as needed

Qualifications & Requirements

• *Bachelor's degree is required. Degree in business or related field is acceptable when combined with relevant work experience.
• *3+ years in relevant work experience is required.
• *Knowledge and ability to apply adult learning principles.
• *Knowledge of complex technical issues and manufacturing experience in a biopharmaceutical/pharmaceutical or similar environment.
• *Strong interpersonal skills, including verbal and written communication and interacting with people at various levels of the organization is critical.
• *Strong problem solving and prioritization skills. Must be able to work independently under minimal supervision..

Preferred Qualifications

• Experience/certifications with or in TechSmith Camtasia and Articulate Storyline is Highly Desired
• Degree in Instruction Design, Instructional Technology or related field is Highly Desired.
• 1+ year of supervisory or project management experience is Highly Desired.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.