Sr. Manager, Business Operations

Position Overview

We are seeking a results-oriented, strategic and highly motivated professional to join our dynamic team. The Business Operations Specialist partners with the Office of the CEO and leaders across the organization to advance strategic priorities, drive operational excellence, and support key growth initiatives. This role helps translate company priorities into action while strengthening the processes, insights, and capabilities that enable long-term success.

The ideal candidate combines strong business acumen, analytical thinking, and executional excellence with the ability to influence across functions, manage competing priorities, and operate effectively in a fast-paced environment. This individual serves as a trusted partner on high-impact initiatives, providing structure, insight, and follow-through across a broad range of business priorities.

What You'll be Doing

• Develop executive reporting, analyses, presentations, and business insights that support decision-making, strategic planning, and organizational performance.
• Drive strategic initiatives and cross-functional programs, ensuring alignment, accountability, and successful execution across stakeholders.
• Advance process improvement, AI enablement, knowledge management, and business transformation efforts that improve organizational effectiveness and scalability.
• Support customer and business development priorities through business insights, opportunity tracking, proposal development, and cross-functional execution.
• Develop and enhance playbooks, governance frameworks, customer experience programs, innovation initiatives, and shared business resources.
• Partner across the business to identify growth opportunities, solve complex challenges, and translate strategic priorities into actionable plans and measurable outcomes.
• Support strategic planning, quarterly business reviews, leadership meetings, Board activities, and other Office of the CEO priorities.
• Maintain visibility into key initiatives, risks, dependencies, and decisions while helping drive execution and organizational alignment.

What We Look for in You

• 5+ years of experience business operations, strategy, consulting, program management, business analysis, or a related field.
• Strong analytical and problem-solving skills with experience developing business insights, reporting, and executive-level presentations.
• Advanced proficiency in Microsoft Excel, PowerPoint, and Microsoft 365 tools.
• Experience with Salesforce, Power BI, SharePoint, or similar business systems preferred.
• Exceptional communication, relationship-building, and stakeholder management skills.
• Experience leading or supporting complex cross-functional initiatives and driving outcomes in dynamic environments.
• Ability to exercise sound judgment, manage sensitive information, and operate effectively across all levels of the organization.
• Self-motivated, resourceful, and comfortable operating in a fast-paced, evolving environment

Additional information

Our differentiator is - Our People! We hire the brightest talent and develop them into leaders. We foster a culture of PEOPLE, PASSION and GROWTH.

People: We value our people, customers, and partners