Sr Manager Core Technologies Enterprise Networks

Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline, or equivalent work experience 10+ years of progressive experience in IT infrastructure, with a deep focus on enterprise network and telecom engineering 4+ years of proven managerial and leadership experience, with a track record of building, mentoring, and leading high-performing technical teams; experience managing other managers is strongly preferred Demonstrated experience developing and executing annual technology roadmaps and strategies that align with core business goals Proven track record of architecting, implementing, and managing innovative, highly available, and fault-tolerant network architectures Proven experience in leading IT operations, incident response, and problem management functions at scale Extensive experience in strategic and tactical vendor and Managed Service Provider management, including contract negotiation, defining statements of work, and driving partner performance to defined service level agreements Demonstrated experience directly linking technical operations and infrastructure investments to financial outcomes, including budget, total cost of ownership, and return on investment Advanced industry certifications are highly preferred, such as CCNP or CCIE, PCNSE, or cloud-specific networking certifications Expert-level knowledge of enterprise network architecture, including switching, routing, BGP or OSPF, VLANs, firewalls, and wide-area networking such as MPLS and SD-WAN Deep knowledge of modern wireless networking, including Wi-Fi 6 or 6E, mobility, and BYOD, for large-scale retail and corporate environments Deep understanding of cloud networking across GCP, Azure, and AWS, including hybrid-cloud connectivity, VPC design, transit gateways, and cloud-native security Advanced knowledge of network security principles and systems, including next-generation firewalls, network access control, Zero Trust concepts, and SASE Direct experience with the Fortinet platform, including FortiGate and FortiManager, is highly desired Expertise in modern voice platforms and a comprehensive understanding of telecom infrastructure and cost management Proficiency in leveraging network monitoring and observability tools, such as SolarWinds and Dynatrace, to drive operational stability and rapid root cause analysis Excellent communication skills, with a proven ability to report technical status, project delivery, and incidents to leadership Strong understanding of IT governance frameworks and experience managing environments subject to regulatory compliance, including PCI and SOX Strong financial acumen with experience managing large operational and capital budgets Methodical problem-solving skills, with the ability to lead high-stakes incident response and drive root cause analysis A team-first attitude; while your core duties are your priority, you're happy to step in wherever you're needed Work Style and Physical Requirements Up to 5% travel required Regular in-office attendance is required Acceptable level of hearing and vision to perform job duties Ability to adhere to company policies and professional standards Key Skills Budgeting and Forecasting, Coaching and Developing Others, Negotiations Management, Process Improvement, Project and Program Management, Root Cause Analysis Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.