Sr Manager, Quality - AMZ9970555

About the role

• MULTIPLE POSITIONS AVAILABLE
• Employer: AMAZON.COM SERVICES LLC
• Offered Position: Sr Manager, Quality
• Job Location: Minneapolis, Minnesota
• Job Number: AMZ9970555

Position Responsibilities

Build and lead a diverse organization of QA Managers, QA Engineers, and Software Development Engineers in Test (SDETs). Oversee the definition and execution of comprehensive testing strategies, ensuring software issues and root causes are identified and customer requirements are met.

Collaborate with product and engineering leaders to translate vision and roadmap into scalable software solutions across vendors, warehouses, and carriers, optimizing delivery speed and cost. Partner with peers to embed quality across design, development, and release through consistent standards and execution frameworks.

• Define and build efficient transportation systems using big data, machine learning, and optimization techniques.
• Establish the strategic vision for high-volume, low-latency, highly available services, ensuring performance and reliability standards.
• Own quality outcomes across transportation teams, driving consistent testing strategy, risk management, and release readiness at scale.

• Drive software design and testing innovation while upholding quality, maintainability, performance, and user experience standards.
• Define vision for quality solutions, automation frameworks, and continuous integration across platforms.
• Guide QA Managers in advancing test strategy, automation maturity, and quality engineering practices across products.

• Drive quality metrics to assess effectiveness, automation coverage, and customer impact, guiding release decisions to meet performance benchmarks and requirements.
• Lead new software and hardware mechanisms by analyzing design challenges holistically and creating feedback loops and ecosystems.
• Responsible for hiring, coaching, performance management, and succession planning to build a strong leadership pipeline.

Position Requirements

Bachelor's degree or foreign equivalent degree in Computer Science or a related field and eight years of progressive post-baccalaureate experience in the job offered or a related occupation. Must have three years of experience in the following skill(s): (1) people management of multi-layer teams with demonstrated ability to develop managerial employees.

Must have one year of experience in the following skill(s): (2) understanding of QA tool development chains and environments; (3) understanding of Software Development Life Cycle (SDLC) and project planning and execution, including estimating and scheduling; (4) experience with test automation frameworks and strategies; and (5) coding and design proficiency in at least one modern programming language (Java, Python, C#, C++, or related).

Domestic and/or international travel up to 25% to perform role responsibilities may be required.

Pay and benefits

40 hours / week, 8:00am-5:00pm, Salary Range $174,500/year to $236,100/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:

Position Requirements

Bachelor's degree or foreign equivalent degree in Computer Science or a related field and eight years of progressive post-baccalaureate experience in the job offered or a related occupation. Must have three years of experience in the following skill(s): (1) people management of multi-layer teams with demonstrated ability to develop managerial employees.

Must have one year of experience in the following skill(s): (2) understanding of QA tool development chains and environments; (3) understanding of Software Development Life Cycle (SDLC) and project planning and execution, including estimating and scheduling; (4) experience with test automation frameworks and strategies; and (5) coding and design proficiency in at least one modern programming language (Java, Python, C#, C++, or related).

Domestic and/or international travel up to 25% to perform role responsibilities may be required.#0000

Preferred Qualifications

• Please see job description and the position requirements above.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.