Sr. Market Access & Development Manager (Africa)

About the role

Starlink, our revolutionary satellite constellation, is delivering low-latency broadband internet in 150+ markets worldwide. There is still a long way to go to bring Starlink everywhere as well as growing our existing markets, so we are looking for a Sr. Market Access & Development Manager to support our new market regulatory efforts, oversee business operations efforts for existing markets, and aid the business in identifying & nurture new commercial opportunities to grow our customer base.

Responsibilities

• Conduct in-depth market research to assess demand, the competitive landscape, and any barriers to entry
• Work closely with Starlink's engineering, operations, logistics, legal, tax, and sales teams to align market development efforts with technical capabilities, product roadmaps, and compliance requirements
• Effectively develop and grow a network of supportive stakeholders across the public and private sectors that can aid in promoting Starlink's growth in region
• Build and grow a pipeline of commercial opportunities for our Enterprise Sales team to convert into revenue-generating agreements
• Gather, retain, and service diverse customer requirements and work with the product engineering team to iterate on and improve SpaceX offerings to meet the needs of customers
• Shape customer opportunities to fit Starlink product offerings
• Ensuring we adhere to the administrative regulations in our licenses and address any compliance-related matters in a timely manner
• Identify, nurture, and close strategic connectivity opportunities with schools, hospitals, and other high-impact customers in markets you oversee as part of our corporate and social responsibility efforts
• Work with the Strategic Connectivity team to execute and ensure delivery is timely and smooth
• Support our Satellite Policy team in expanding the scope of services SpaceX/Starlink is able to offer in markets across your region
• Monitor geopolitical, economic, and regulatory risks that could impact market access or ongoing regulatory compliance
• Develop mitigation plans and contingency strategies to ensure business continuity
• Track and report on key performance indicators (KPIs) such as the number of new markets entered, regulatory approvals secured, partnership deals closed, and revenue contributions from business development initiatives

Basic Qualifications

• Bachelor's degree in an engineering, international relations, business, or a related field
• 10+ years of experience in market access, business development, or regulatory affairs within the telecommunications, satellite, or technology sectors

Preferred Skills and Experience

• 5+ years experience in market access, business development, or regulatory affairs within the telecommunications, satellite, or technology sectors
• Ability to identify blockers and creatively find ways to overcome them
• Experience with global spectrum management, international trade, or business operations is highly desirable
• Proven ability to negotiate complex deals and influence policy decisions at senior levels
• Strong analytical skills in business with experience in market modeling, financial forecasting, and competitive intelligence
• Fluency in English plus French, Portuguese, Arabic, Russian, or Spanish

Additional Requirements

• Willingness to travel, up to 50% of the time

Itar Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.