Sr. Project Manager, IT

About the role

Location: Roseville, CA

About the Role

TD SYNNEX seeks a Senior Project Manager, IT to lead strategic, customer-facing projects in product lifecycle services, including field service and IT repair operations.

You'll lead newly sold customer programs from concept through implementation, coordinating people, processes, systems, vendors, and milestones before transitioning delivery to operations. Program budgets or financial impact may exceed $2 million.

Work across functions, engage senior stakeholders and key OEM customers, and make an immediate impact on growing onboarding activity for our Roseville, California facility and West Coast customers.

What You'll Do

• Lead large, complex projects from planning through implementation and operational handoff.
• Turn business objectives into project plans covering resources, assignments, dependencies, deliverables, milestones, budgets, risks, and timelines.
• Coordinate cross-functional experts in IT, operations, repair, field services, procurement, and other teams.
• Onboard outsourced OEM service programs, including processes, systems and interfaces, equipment information, vendors, parts requirements, and implementation.
• Serve as the central project management contact, routing technical questions to appropriate experts.
• Communicate status, priorities, risks, and next steps to customers, steering committees, leaders, and other stakeholders.
• Lead implementation-related change management, communications, and training.
• Align stakeholders and drive results across functions and organizational levels.
• Track project financial performance and help deliver intended business outcomes.

What We're Looking For

• 7+ years of project management experience, ideally leading large, multidisciplinary or transformational initiatives.
• Bachelor's degree in Computer Science, Information Technology, or a related field, or comparable relevant experience.
• Ability to manage complex projects, competing priorities, deadlines, risks, budgets, and financial considerations.
• Strong customer-facing communication and presentation skills.
• Ability to influence without direct authority, facilitate discussions, resolve challenges constructively, and align teams.
• Experience working with senior leaders and cross-functional experts.
• Strong organization, time management, and problem-solving skills, with follow-through to completion.
• Experience with tools such as Microsoft Project and advanced proficiency in relevant business applications.
• Experience in budgeting, financial management, and ROI analysis.
• IT repair, field services, Lean/Six Sigma, or related product lifecycle services experience preferred.
• PMP certification is not required; practical project leadership, strong communication, and effective customer and stakeholder engagement are especially valued.

Location & Work Arrangement

Aligned to Roseville, California, this role supports West Coast customers and site operations. Regardless of work-location designation, candidates must be able to reach the facility promptly, on short notice, for customer visits or operational needs.

Under TD SYNNEX's current hybrid model, coworkers living within 50 miles/80 km of a company office or averaging a one-way commute under 60 minutes are generally hybrid and expected onsite at least 3 days per week, with flexibility based on business, team, and role needs. Those outside these criteria may qualify as remote, subject to company approval and business requirements.

Compensation

Annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.

• Total Annual Hiring Salary Range: $ 106,800.00 - $125,000

At Shyft Global Services, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!