Sr Quality Engineering Manager, Amazon Leo Customer Terminals

About the role

Amazon LEO is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Amazon LEO will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

We're seeking an exceptional Quality Engineering Leader with AS9100 experience who will drive innovation and excellence in aviation terminal production. In this pivotal role, you'll be the strategic architect of quality management, solving complex technical challenges and ensuring manufacturing precision that meets the highest aviation standards.

You will be directly responsible for the production process development, introduction, & production of the aircraft unit, phased array based antenna that closes the link to carry aircraft data to and from a Leo satellite.

You may also be responsible for quality control for the aircraft certification of structural changes and additions needed to install the antenna system that must be approved by the certifying authority (FAA/EASA) commonly referred to as the Supplemental Type Certificate (STC).

Key job responsibilities

• Orchestrate comprehensive quality management system processes for aviation terminal production
• Lead and mentor quality inspection teams to implement proactive quality assurance strategies
• Develop and implement advanced quality control methodologies
• Guide continuous improvement initiatives using statistical process control techniques
• Facilitate root cause investigations and corrective action implementations in coordination with the respective engineering teams
• Manage complex quality containment activities
• Support operations through strategic problem-solving and technical leadership

Export Control Requirement

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life

• Your day will be a dynamic blend of technical problem-solving, cross-functional collaboration, and strategic quality improvement.
• You'll navigate between design, operations, and engineering teams, translating complex technical requirements into streamlined manufacturing processes.
• Expect to leverage your expertise in creating robust quality systems that transform potential challenges into opportunities for continuous improvement.

Basic Qualifications

• Experience in developing functional specifications, design verification plans and functional test procedures
• Bachelor's degree in engineering, computer science or equivalent
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
• Experience in technical support, or experience in networking administration and troubleshooting and experience that includes strong analytical skills, attention to detail, and effective communication abilities

Preferred Qualifications

• Master's degree in electrical engineering, computer engineering, or equivalent
• Experience working with interdisciplinary teams to execute product design from concept to production
• Experience with the project management of technical projects
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• 4+ years of hardware development, test lab, space/aerospace maintenance or hands-on engineering environment experience

Additional information

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Pay and benefits

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

USA, WA, Redmond - 137,300.00 - 185,700.00 USD annually