Sr. Quality Improvement Facilitator

About the role

As a Senior Quality Improvement Facilitator, you wwill serve as the primary program liaison and quality improvement (QI) coach for healthcare facilities who serve Tribal communities. This role provides QI assistance to a group of Tribally managed healthcare facilities, Urban Indian Organizations, and/or Indian Health Service facilities.

You will the facility Quality Teams accomplish QI goals around patient care, patient safety, training and education for staff, capacity building, and more.

You will be responsible for building and maintaining trusted relationships with assigned community contacts, providing QI services to healthcare organizations serving Tribal communities, understanding and implementing QI approaches, and offering meaningful adaptations to QI approaches for American Indian and Alaska Native populations.

This position requires both virtual and in-person interactions with hospitals, clinics, and nursing homes.

While this role is primarily remote, Telligen is only considering candidates located in Oklahoma.

What You'll Do

• Collaborate with health care providers serving Tribal populations through the Indian Health Service, Tribal facilities, and/or Urban Indian Organizations to identify needs and drive measurable improvements in patient outcomes
• Partner with team members and internal/external customers to determine and evaluate methods to encourage participation in a QI program and/or special project initiatives
• Bring knowledge and experience of Tribal, Urban Indian Organizations, and/or Indian Health Service healthcare systems
• Experience in QI methodologies and strong communication and relationship-building skills to effectively engage with partners and providers across the healthcare continuum
• Provide on-site and remote technical assistance to facilities to train on and implement QI practices

Required Skills and Experience

• Bachelor's degree (Master's preferred) in nursing, health administration, public policy, public health, or related field
• 5 years' experience preferred working in direct collaboration with providers, quality improvement professionals, and other population health or public health individual for health care quality improvement
• Experience with cultural humility, health literacy, and healthcare quality improvement required
• Knowledge of IHS, Tribal and/or UIO facility types and/or demonstrated experience working closely with Indigenous communities, including a deep understanding of cultural, historical, and social contexts
• Strong interpersonal and communication skills, with the ability to build productive relationships with leaders, clinicians, administrators and other health professionals
• Ability to coach and facilitate improvement activities with providers and partners providing technical assistance in defined areas of subject matter expertise (e.g., accreditation)
• Willingness to travel for in-person quality improvement activities with facilities

Benefits

• A general description of the benefits and other compensation available for this position can be found in Telligen's Benefits Summary.
• We’re on a mission to transform lives and economies by improving health.
• Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.
• Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.
• Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.
• Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.
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• While we use artificial intelligence tools to enhance our initial screening process, all applications are thoroughly reviewed by our human recruitment team to ensure a fair and comprehensive evaluation of each candidate.

• Telligen will not provide sponsorship for this position.
• If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.
• We will not accept 3rd party solicitations from outside staffing firms.