Sr. Sage 100 Consultant

The Role

Our Sr. Sage 100 Consultants will have in-depth knowledge of the application and will work alongside a team of laser-focused professionals dedicated to delivering a world-class experience to our customers. Our consultants:

• Strategically guide customers through the software implementation process
• Deliver informative, insightful, and engaging training
• Provide timely, thoughtful, and outstanding, post-implementation service and support

Scope of the Role

• Conduct in-depth discovery meetings, targeted at understanding, capturing, and identifying the complex business requirements and operational objectives of the customer
• Produce professional documentation of current challenges, future requirements, and benefits in a manner appropriate for clients and prospective clients; create Statements of Work (SOW's)
• Perform project scoping, planning, business process mapping, UAT testing
• As the Subject Matter Expert on the solution, provide guidance and direction to both internal implementation team and customer implementation team
• May contribute to the business development process by participating in sales calls, assisting with proposal development, and delivering presentations
• Deliver insightful, engaging training sessions via phone, web, or in-person
• Provide prompt, professional customer service and support

Day in the Life of our Sage 100 Consultant

• Actively participate in the software implementation process
• Lead a team of consultants on client engagements, providing leadership and guidance, as needed
• Schedule and participate in discovery meetings with clients to gather requirements for the implementation project
• Create and update Statements of Work
• Lead configuration sessions with clients
• Business process mapping and data migration
• User acceptance testing
• Create training documents and lead training sessions with clients
• Participate in sales calls, acting as a Subject Matter Expert on the software
• Respond to support calls and resolve issues in a timely manner
• Attend project status meetings
• Travel to client sites (as needed)

Skills and Experience

• 5+ of experience as a Sage 100 consultant OR 5+ years of experience implementing similar midmarket ERP solutions (Epicor, Microsoft GP, IQMS, Oracle E-Business Suite, Infor, etc.)
• Bachelor's degree preferred
• Demonstrated proficiency with project scoping, planning, requirements gathering, business process mapping and end-to-end process experience is a plus
• Ability to utilize defined and structured implementation processes and project management methodologies
• Talent for handling multiple projects successfully while meeting deadlines
• Solid understanding of common industry business practices related to accounting, sales/manufacturing/inventory management, as well as an advanced understanding of accounting theory, accounting systems, US GAAP, and IFRA
• Outstanding organizational, time management, communication, and listening skills required
• Exhibit exceptional interpersonal, customer service, decision-making, and analytical abilities
• Working knowledge of MS Office, Outlook, and proficiency with CRM tools
• Ability to travel, as needed

Attributes

• A passion for ERP consulting and software
• A high level of energy, urgency, engagement, and accountability
• An innate curiosity and creative mind that allow you to develop innovative solutions to complex customer challenges

Benefits and Perks

We recognize that our success begins and ends with our valued team members, so we pay it forward by offering a comprehensive lineup of benefits & perks that promote health and wellness, work/life harmony, and peace of mind:

• Competitive compensation plan (Total Targeted Compensation Annual Range $110K-135K+)
• Medical, dental, vision coverage
• Company-paid life insurance
• Options for additional insurance coverages
• 401(k) Plan
• Paid Time Off accruals
• Company Paid Holidays
• Work from home
• Tuition reimbursement and on-going training opportunities
• Employee Recognition and Leadership Programs
• Annual Company Conference - "Quest for Excellence"
• Employee Referral Bonus Program
• Opportunities to give back to the community
• Our award-winning culture
• That incredible feeling of satisfaction that comes from knowing that what you do truly does make a difference!