Sr. Staff Engineer, Care (Fullstack/Backend)

About the Role

We are seeking a visionary and technically exceptional Sr. Staff Engineer to lead architectural innovation and strategic technical direction. This individual will operate at the organizational level, shaping the long-term technical landscape, enabling cross-functional execution at scale, and aligning engineering efforts with product and business outcomes.

You Will

• Architectural Vision & Strategy

Define and evolve the architectural vision for customer-facing systems in alignment with business strategy. Lead cross-org initiatives that address long-term scale, system boundaries, and foundational capabilities

• Technical Leadership & Governance

Establish patterns and frameworks that ensure quality, resilience, and operational excellence across the organization. Serve as the authority on design decisions and foster alignment across teams

• Org-Wide Enablement & Collaboration

Collaborate with engineering and product leadership to shape product direction and ensure our architecture supports strategic goals. Drive org-wide adoption of scalable practices, tools, and development norms

• Mentorship & Talent Growth

Mentor senior technical leaders, elevating engineering capabilities across the organization. Champion initiatives that foster talent density, engineering rigor, and a culture of continuous learning

• Ambiguity Navigation & Execution Acceleration

Lead through complexity and ambiguity, clarifying direction where ownership is unclear. Remove organizational blockers, simplify decision-making, and accelerate delivery of strategic initiatives

• Customer-Centric Engineering

Translate customer needs and product goals into scalable technical solutions. Define principles and patterns that embed customer obsession into our platform’s architecture

• Sustainability & Scalability

Design systems and team boundaries to support sustainable growth. Drive investment in non-functional priorities (e.g., observability, migrations, reliability) early in the design process

You Have

• 12+ years of professional software engineering experience, with a strong record of group-level technical leadership.
• Experience with technologies such as Kotlin, Java or Go, with a deep understanding of system design for scale and performance.
• Full-stack capability with frontend proficiency in modern frameworks and libraries (React, Next, GraphQL)
• Experience introducing and scaling shared infrastructure, frameworks, or libraries across multiple teams.
• Proficiency with CI/CD workflows (e.g., CircleCI, GitHub), cloud infrastructure (AWS, Docker, Kubernetes), and observability tools (e.g., Datadog).
• Demonstrated ability to drive architectural clarity and strategic technical alignment across functions.
• Experience translating customer and clinical needs into reliable, maintainable, and high-impact technical solutions.
• A track record of driving meaningful improvements in developer experience, team velocity, and system sustainability.

You’ll Thrive Here If You

• Create alignment and momentum in ambiguous or complex technical spaces.
• Balance short-term deliverables with long-term scalability, system health, and customer experience.
• Lead with curiosity, adaptability, and principled decision-making.
• Take initiative to address cross-squad blockers, scale constraints, or misaligned priorities before they escalate.
• Drive consistent, action-oriented execution even without perfect clarity.
• Mentor senior engineering talent and reinforce a culture of growth, feedback, and high technical standards.
• Inspire confidence through transparency, humility, and deep technical credibility.
• Advocate for customers through scalable, resilient design that anticipates clinical complexity and future scale.

Benefits

Our Benefits (There Are More but Here Are Some Highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• 401k benefits with employer matching contribution
• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match.

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