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Sr. Technical Account Manager, PlusTAM (SDO)

Pay: $153,600 – $239,000 per year
Location: Seattle, WA
Listed: 3 days ago

About the role

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS)? At AWS Enterprise Support we're looking for a Sr. Technical Account Manager (TAM) to influence the largest enterprises in the world to gain the best value and service from AWS.

In the role you will support our customers' creative and transformative spirit of innovation across technology areas such as Compute, Storage, Database, Big Data, AI/ML, Networking, Serverless, and more. You will have the opportunity to be the technical leader to Fortune 500 enterprises while being their advocate and 'voice of the customer' to AWS product teams.

Key job responsibilities

As a Senior TAM you will craft and execute technical cloud strategies to drive customers adoption and use of AWS services. Your technical acumen and customer-facing skills will enable you to effectively represent AWS at our customer and drive discussions with senior leadership regarding operational excellence, cloud maturity, support, and risk management.
You will provide advocacy and strategic technical guidance to plan and build solutions using best practices and proactively keep the customers AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation come join us!

Basic Qualifications

5+ years of design/implementation/operations/consulting with distributed applications experience
5+ years of technical engineering experience

Preferred Qualifications

Experience in a 24x7 operational services or support environment
Experience in internal enterprise or external customer-facing environment as a technical lead

Additional information

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Pay and benefits

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

USA, CA, Mountain View - 176,600.00 - 239,000.00 USD annually
USA, CA, San Diego - 153,600.00 - 207,800.00 USD annually
USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually
USA, NY, New York - 169,000.00 - 228,600.00 USD annually
USA, TX, Dallas - 153,600.00 - 207,800.00 USD annually
USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually
USA, WA, Bellevue - 153,600.00 - 207,800.00 USD annually
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually

About the team

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Equal opportunity and legal notices

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.

Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation.

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Read the original posting

From Amazon Web Services, Inc.'s careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.

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Common questions

What is the salary for the Sr. Technical Account Manager, PlusTAM (SDO) role at Amazon Web Services, Inc.?

The Sr. Technical Account Manager, PlusTAM (SDO) posting at Amazon Web Services, Inc. states compensation of $153,600 – $239,000 per year. Final pay may depend on location, experience, and interview evaluation on Amazon Web Services, Inc.'s official career site.

Where is the Sr. Technical Account Manager, PlusTAM (SDO) job at Amazon Web Services, Inc. located?

This Sr. Technical Account Manager, PlusTAM (SDO) position at Amazon Web Services, Inc. is located in Seattle, WA. Always check Amazon Web Services, Inc.'s application page for specific state eligibility or relocation policies.

How do I apply for the Sr. Technical Account Manager, PlusTAM (SDO) position at Amazon Web Services, Inc.?

This listing links directly to Amazon Web Services, Inc.'s application page. You can apply directly on Amazon Web Services, Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.

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