Staff Quality Engineer

About the role

Join us at Entrust

At Entrust, we're shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Entrust's values are a cornerstone of who we are, our future business growth and how our people grow through it. We model our values by demonstrating that Customer Trust Is Earned, moving with purpose because Speed Is Intentional, taking accountability because We Own the Outcome, and building a collaborative culture where One Entrust Wins Together.

Get to Know Us

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It's the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

Position Overview

As a member of the Quality Engineering group, the Staff Quality Engineer will support the manufacturing teams as issues arise and will be a key contributor to project teams responsible for supplier quality improvements, production quality improvements, product development quality improvements, cost reductions and other duties as assigned.

Responsibilities

Engineering, Manufacturing, and Supply Chain

• Provide support to production on quality and reliability issues
• Support the evaluation and selection of global best-in-class suppliers
• Drive continuous improvement and corrective action processes with existing supplier base
• Represent Quality Organization in the development of new products and enhancements to new products
• Apply appropriate statistical tools to support process, material, and product quality standards
• Develop and contribute to development and maintenance of policies, practices and standards

Data Analysis

• Provide data intelligence to help drive continuous improvement and business decisions
• Use Excel and QuickSight BI (Business Intelligence) to analyze data for the quality group
• Maintain thorough understanding of business data gathering process and data eco-system

Field Product Quality

• Manage issue investigation and response
• Develop and drive corrective action plan
• Thoughtfully respond to customer complaints related to product quality

Quality Systems

• Support and maintain ISO 9001 certification through daily work activities
• All employees are obligated to be aware of the company Quality Objectives and Quality Policy

Leadership

• Represent Quality on cross functional teams to resolve customer (internal & external) quality issues and improve processes
• Mentor and train junior Quality Engineers
• May assist with hiring Quality Engineers
• May assist with performance evaluations

Basic Qualifications

• Bachelor's Degree in STEM field
• Minimum of 10 years of experience working in manufacturing, quality, or product development
• Strong written and verbal communication skills
• Strong data analytical skills using Excel or Minitab
• Strong problem-solving skills
• Must have basic computer skills and experience with Microsoft Office
• Must be able to lawfully work within the US and have unrestricted work authorization for US

Preferred Qualifications

• Master's Degree in STEM field
• Experience communicating with executive leadership
• Strong problem-solving skills
• Experience working with suppliers
• CQE certification by ASQ
• Six Sigma or Lean Manufacturing certification
• ISO 9000 experience
• Experience working with the following tools: DOE, SPC, FMEA, Gage R&R, ISO standards and regulations

At Entrust, we don't just offer jobs - we offer career journeys. Here is what you c an expect when you join our team:

• Career Growth: Whether you're a budding developer or a seasoned expert, we're invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
• Flexibility: Life is all about balance. Whether you're remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
• Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

Additional information

We believe in securing identities-but it doesn't stop there. At Entrust, we're passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we're creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact?

If you're excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let's build a more secure world-together.

Compensation Range

The anticipated starting base pay for this position is: $109,443-$160,516 per year (in the primary posting location). Actual compensation will be determined based on geographic location, education, skills and experience. This position is also eligible for the company's discretionary annual incentive plan.

In addition to your pay, Entrust offers eligible colleagues and their dependents comprehensive health and well-being programs which include medical, vision, dental, a generous 401(k) matching contribution, life and disability insurance, mental health coaching, virtual fitness programs, paid personal time off plus 12 paid holidays, parental leave and education reimbursement. Please speak with the recruiter for more details.

Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end, suspend or amend any of its plans at any time in whole or in part.

For US roles, or where applicable: Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

Recruiter: Marcina Stewart