Staff Software Engineer (Core Servicing Platform)

About the role

As a Staff Software Engineer within the core servicing platform, you'll build the tools and infrastructure that make every engineer in the vertical faster, sharper, and more capable. The core servicing platform is the team behind the core systems that power our servicing business at scale - and as we drive a major re-platforming initiative toward modern, scalable, and resilient solutions that support long-term growth and innovation.

You'll guide strategy, set technical direction and solve complex, cross team problems. You are a force multiplier by enabling engineers, and elevating team skills. You design and build the autonomous AI-development infrastructure - the harnesses, scaffolding, context engineering systems, and workflow automation

Staff Software Engineers are senior individual contributors who drive meaningful, cross-team technical impact through deep technical execution and hands-on leadership. Staff Engineers are the most effective builders on the team: they tackle the hardest implementation problems, establish patterns through working code, and raise the technical floor for engineers around them.

In the Agentic Engineering Systems role, this means designing and delivering the context engineering infrastructure, AI harness frameworks, and developer automation that enable the core servicing platform's engineering teams to work at a new level of velocity - directly supporting the re-platforming initiative and its goals of modern, scalable, resilient solutions.

Minimum Qualifications

• Bachelor's or higher in Computer Science or a related field.
• 8+ years in professional software engineering roles.
• Demonstrated experience building developer tooling, automation systems, or AI-assisted workflow infrastructure in a production engineering environment.

Preferred Qualifications

• Hands-on expertise building context engineering systems - including prompt architecture, retrieval-augmented generation patterns, and evaluation harnesses for LLM-powered tooling.
• Deep practical experience with AI coding tools (Claude Code, GitHub Copilot, Cursor, or equivalents) and the ability to extend and customize them for team-scale deployment.
• Strong engineering fundamentals, with experience building developer tooling and CI/CD pipeline integrations.
• Strong communication skills and the ability to translate engineer workflow needs into durable tooling.

What y ou'll g et

• Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too!
• We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life.
• We are proud to offer eligible team members perks and health benefits that will help you have peace of mind.
• Simply put: We've got your back.
• Check out our full list of Benefits and Perks.

On-Call Expectations

• This role may include participation in an on-call rotation to support production systems and ensure service reliability.
• On-call responsibilities may include coverage during nights and weekends.
• If applicable, frequency and scheduling will be determined by team needs and communicated accordingly.