Staff Software Engineer Java/Backend/AI/Dispute Platform

About the role

Visa is powering the future of global commerce. As a Staff Software Engineer, you will join a team responsible for Visa's global Disputes Platform, a critical system supporting financial institutions in more than 190 countries. You will design and build scalable backend solutions using Java, Distributed Systems, Microservices, SQL, and cloud-native technologies to deliver secure, resilient, and high-performing payment solutions.

Partnering across engineering, product, and business teams, you will solve complex technical challenges, improve customer experiences, and contribute to one of Visa's most impactful global platforms. We are looking for engineers who combine strong technical expertise, customer focus, and a passion for innovation, including the use of Generative AI and AI-assisted development tools.

Essential Functions

• Design, develop, test, and deploy scalable Java-based applications, APIs, Web Services, and Microservices supporting Visa's global Disputes Platform.
• Build highly available distributed systems capable of processing large-scale transaction volumes with strong performance and resiliency.
• Translate business and functional requirements into high-quality technical solutions and system designs.
• Collaborate with product managers, architects, and cross-functional teams to deliver features and enhancements aligned to business objectives.
• Develop clean, maintainable, and reusable code while promoting engineering best practices and code quality standards.
• Perform code reviews and mentor team members on software design and development practices.
• Analyze production issues, identify root causes, and implement long-term solutions to improve system stability and operational efficiency.
• Leverage SQL and database technologies to support complex transaction processing and data analysis needs.
• Participate in Agile development processes, including planning, estimation, design reviews, and release activities.
• Support production systems through incident response, troubleshooting, and operational excellence initiatives.
• Partner with teams across Visa to drive platform modernization, automation, observability, and continuous improvement.
• Build expertise in Visa's dispute management ecosystem and contribute to the evolution of a globally relied upon payment platform.
• Utilize modern engineering tools, including AI-assisted development technologies, to improve productivity and software quality.

• Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
• Please note: This position does not offer visa sponsorship or visa transfer support.

Basic Qualifications

• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
• Strong software engineering experience developing highly scalable, distributed, enterprise-grade applications.
• Proficiency in Java/J2EE, Spring Boot, React, and REST/SOAP web services.

Preferred Qualifications

• 7+ years of work experience with a Bachelor's degree, or 5+ years of work experience with an advanced degree (e.g., Master's, MBA, JD, or MD), or 3+ years of experience with a PhD in Computer Science or a related field.
• Strong SQL development skills; experience with NoSQL databases. DB2, Cassandra, and MySQL preferred.
• Hands-on experience with microservices, Docker, Kubernetes/OpenShift, and cloud technologies.
• Experience delivering complex software solutions from design through production deployment.
• Strong troubleshooting, debugging, and root cause analysis skills.
• Experience with Kafka, message brokers, Gradle, and Git.
• Experience with data processing using Java or Python, Spark, and ETL frameworks.
• Proficiency in leveraging generative AI to accelerate development, enhance processes, and improve resource efficiency. Experience with AI/ML technologies is highly desirable.
• Familiarity with continuous integration tools such as Jenkins and infrastructure automation platforms such as Ansible or Chef.
• Experience working within Agile methodologies, including Scrum.
• Proven expertise in developing software within a Secure Software Development Life Cycle (SSDLC) environment.
• Experience with test automation frameworks and tools such as Selenium, TestNG, and Cucumber.
• Hands-on experience with Python programming, along with a strong understanding of Linux/UNIX operating systems and shell scripting.
• Experience with workload automation and scheduling tools such as Control-M, CA-ESP, or AutoSys is desirable.
• Familiarity with the Scaled Agile Framework (SAFe) is a plus.
• Experience in payment or transaction processing within the financial services or payments industry is a plus.

Pay and benefits

For roles located in the US, the estimated salary range for this position is $133,300.00 to $ 213,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.