Staff Technical Program Manager

Role Responsibilities

• Own complex, cross-functional programs from scoping to launch with minimal supervision, serving as the single point of accountability for delivering outcomes.
• Translate ambiguous business goals into structured delivery plans, sequencing dependencies, mitigating risk, and defining attainable success metrics.
• Shape planning and roadmap discussions across the teams you support, making trade-offs explicit and tying every program to customer and company benefit.
• Build and maintain schedules and dashboards providing leaders with real-time visibility into execution, risks and trade-offs.
• Deliver programs with internal partners and external partners such as technology enablement partners, and ecosystem partners.
• Protect stakeholders' time by always re-assessing tools, meetings and asks of them.
• Drive process improvements beyond your own programs, introducing methods, tooling, and reporting structures that allow other teams to have visibility and move faster.
• Prior experience scaling developer tools, software development pipelines, S-SDLC stages, or large-scale internal platforms.
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies.

Our Ideal Candidate

• Single-Point Ownership: Steps up as the single point of contact, and drives outcomes rather than just tracking artifacts like scope, timelines, and RACIs.
• Customer-Backward Thinking: Understands who benefits from the work and the company's desired outcome at the start of a program, makes the trade-offs needed to deliver it.
• Technical Judgment and Experience: Trusted by Cloud and Platform engineers, manages cross-org and cross-company dependency and critical path management. Effectively drive technical solutions with external partners and communicate technical plans and debate implementation approaches. Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Partner Co-Delivery: Has co-delivered with a variety of external partners, builds personal relationships with counterparts, sets management and executive cadences before escalations are needed, and holds partners accountable to the value they were hired to deliver.
• Stakeholder Alignment: Acts as the connective tissue between teams, keeping everyone on the same plan as it changes and communicating clearly to audiences from engineers to executives.
• Planning Tools Fluency: Hands-on with tools like Jira and Smartsheet. Has built dashboards leaders use for real-time decisions, and has strong opinions on which tools earn their keep.
• Nice to Have Experience: Experience with Cloud-Edge-Hardware solutions. Technical depth to reason about API permission checks, auth surfaces and streaming protocols.

Compensation

The beginning annual salary range for this role is $152,000 - $177,450 USD and is determined by location, job-related experience, and education/training. Your total earning potential is amplified by a bonus structure tied to meeting goals, and you will become an owner from day one through our employee equity program.

Benefits

• We believe you do your best work when your whole life is supported.
• We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office.
• Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.