Starlink Global Operations Lead

About the role

Starlink will provide high-speed broadband to the world. The role combines traditional business planning and analysis with broader business decision-making and strategy, directly supporting Starlink's leadership. Global Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations.

Responsibilities

• Gather data, and coordinate with external service providers for preparation of documents compliant with local tax requirements and e-invoicing requirements
• Guide planning and resource management for specific verticals within Starlink including development of business models
• Identify initiatives for improvement of Starlink's business outlook; develop, track, and execute business initiatives with Starlink's leadership
• Work with stakeholders to analyze the impact of proposed business decisions
• Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams; evolve the customer experience, and scale the business while balancing resources
• Collaborate and partner with cross functional teams in order to build a strong networking across these departments and with external resources to ensure compliance
• Provide support as needed on ad-hoc projects

Basic Qualifications

• Bachelor's degree in STEM, business, economics, or finance
• 1+ years experience based abroad or working with operations outside of the United States
• 1+ years of experience with data/analytical tools (e.g. Microsoft Office applications and/or Excel modeling)

Preferred Skills and Experience

• Demonstrated success working in an environment with competing priorities and aggressive schedules
• Experience leading complex operational and strategic initiatives
• Ability to define and manage a project independently
• Experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, and/or Looker)
• Experience using various programming languages (e.g Python, Javascript, R, SQL, HTML, XML, CSS, and/or Ruby)
• Strong written and verbal communication skills, particularly with senior business leaders

Addtional Requirements

• Willingness to travel up to 50%
• Must be willingness to work extended hours and/or weekends

Itar Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.