State Division Administrator 17 - Quality and Performance Director

About the role

This position serves as the Director of the Quality and Performance Division for the Unemployment Insurance Agency (UIA). The Director is responsible for planning, organizing, directing, and controlling the Agency’s federal quality, compliance, performance, data validation, and reporting functions. The Director establishes current and long-range plans, policies, procedures, performance expectations, and improvement strategies to ensure UIA effectively measures, monitors, and evaluates its compliance with federal requirements and program performance standards.

The Division consists of two (2) primary organizational areas: (1) Compliance; and (2) Data Analysis and Reporting. The Compliance area administers and coordinates all federal Unemployment Insurance (UI) quality and performance programs and ensures alignment with U.S. Department of Labor (USDOL) requirements and expectations. The Data and Reporting area ensures the accuracy, integrity, and timeliness of UIA’s federal UI reporting and supports data-driven decision-making across the Agency.

At the Department of Labor and Economic Opportunity, we are passionate about creating a positive, professional, and supportive work environment where we value our differences and are committed to being open and respectful to all our employees and the public we serve. Our department provides the connections, expertise and innovative solutions to drive continued business growth, build vibrant communities, create affordable housing, generate tourism and attract and retain key talent to fill Michigan’s vast pipeline of opportunities.

Position Summary-State Division Director

Work Location will be either Lansing or Detroit depending upon the selected candidate. There is a possibility of a remote/hybrid schedule based on performance and operational need. However, all work must be performed in Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position.Applicants can qualify for this position by meeting ANY of the following:

• at least an educational level typically acquired through the completion of high school and at least five years of professional experience, including at least two years of experience as a professional manager or program/staff specialist gained in the State of Michigan classified service.
• Education level typically acquired through completion of high school and three years of safety and regulatory or law enforcement experience at the 14 level; or, two years of safety and regulatory or law enforcement supervisory experience at the 15 level, may be substituted for the education and experience requirements.
• A bachelor's degree or higher in any major and at least two years of experience as a professional manager or program/staff specialist, or equivalent experience.

Please attach a cover letter, detailed resume, and your official college transcript(s) to your application. For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, date granted, coursework completed (especially if no degree granted), and the Registrar's signature and/or seal. A scanned or electronic copy is acceptable, if it contains the elements listed above. The college/university does not have to send the transcript directly to LEO. For more information regarding official transcripts,

Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by the Council on Higher Education Accreditation (CHEA). Go to evaluators for a list of accepted organizations that evaluate foreign credentials. Failure to provide this evaluation at the time of application may result in you being screened out of the process.

Information provided in your application, resume, cover letter, transcripts, and any other documentation provided will be used to verify responses to the supplemental questions. Unsupported responses may not be considered further.

All classified employees are subject to Civil Service Rule 2-8 Ethical Standards and Conduct and will be expected to disclose any personal and financial interests that may conflict with official duties as a classified employee.

All newly hired state employees are required to submit and pass a pre-employment drug test prior to their actual appointment. Certain positions within the Michigan Department of Labor and Economic Opportunity may also require state criminal, fingerprint-based and driving record background checks. Any position offer will be conditional until results of the background checks and drug test indicate eligibility for employment.

Salary for this position is entirely federally funded. Under federal law an employee whose salary is entirely federally funded may not be a candidate for public office in a partisan election.

Applications must be submitted through NEOGOV. If you have questions or need assistance uploading and/or attaching your documents, please contact the NEOGOV applicant support at.