Station Operator
- Pay
- $25 per hour
- Location
- Pearl City, HI · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 2+ years
- Education
- High school diploma or equivalent
- Listed
- 6 days ago
Skills & highlights for this role
- Excellent customer service skills
- Ability to use computers and tablets
- Able to distinguish colors
Also useful
- Three or more years of customer service experience
- Second language skills
About the role
- Location: Pearl City, Hawaii, United States
- Job ID: R0122222
- Date Posted: 2026-03-10
- Company Name: HITACHI RAIL HONOLULU JV
- Profession (Job Category): Communications & Corporate Affairs
- Job Schedule: Full time
- Work Arrangement: Onsite
About the role
Hitachi Rail is looking for an enthusiastic self-motivated Station Operator to work on our Honolulu Rail Project. As the successful candidate your ideas for continuous improvement and creativity are welcome. The position is based in Pearl City, HI.
Accountabilities
Under general supervision, the Station Operator will
- Provide direct, front line customer service to Hitachi Rail customers, including listening to, understanding and offering solutions to customers' questions, concerns, and complaints
- Offer customers accurate, helpful travel and transit system-related information
- Provide assistance to customers in the use of ticket equipment
- Explain to customers various options and policies
- Monitor the proper operation of elevators and escalators
- Observe and report on overall station conditions, including failures, outages, defects, emergency response situations, and unusual or suspicious occurrences
- Direct customers during busy peak times
- Assist with emergency station and train evacuations
- Request police and/or medical assistance, as needed; and perform related work.
- Available to attend EVERYDAY for training Monday-Friday
Station Operators will required to work rotating shifts including nights, Saturdays, Sundays, and holidays.
Some of the physical activities performed by Station Operators and environmental conditions experienced are: working outside; working on noisy, environmentally exposed rail platforms; communicating with passengers over loud background noises; working in spaces with relatively moderate dust/dirt levels; and walking/riding up and down stairways, ramps, and escalators/elevators.
Required skills
- Excellent customer service skills
- Two (2) + years of experience in customer service or equivalent education and work experience.
- Ability to use computers and tablets
- Able to distinguish colors
Desired Skills/ Knowledge
- Three or more years of experience of customer service.
- Second language skills desired but not required.
Required Education
- High School or equivalent, college preferred.
Pay and benefits
The starting pay for this position is $25.24/hour
Note: In accordance with the DOT's FRA and FTA programs, Hitachi's substance screening program tests pre-employment candidates and current employees, as required for safety-sensitive positions.
Benefits
Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, a Retirement Savings Plan, and Paid Vacation. We also offer a variety of Training and Development opportunities.
#LI-CG1
Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities:
- Queries other than accommodation requests will not be responded to.
- Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact.
About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there's something for everyone to get stuck into. And that's where you come in.
Equal opportunity and legal notices
If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
From Hitachi's careers page, first listed on Rolev.ai on November 7, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Station Operator role at Hitachi?
The Station Operator posting at Hitachi states compensation of $25 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Hitachi's official career site.
Where is the Station Operator job at Hitachi located?
This Station Operator position at Hitachi is located in Pearl City, HI (On-site). Always check Hitachi's application page for specific state eligibility or relocation policies.
What qualifications are required for Station Operator at Hitachi?
For the Station Operator role, Hitachi highlights 2+ years of relevant experience; a high school diploma or equivalent; experience with Excellent customer service skills, Ability to use computers and tablets, Able to distinguish colors. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Station Operator position at Hitachi?
This listing links directly to Hitachi's Workday application page. You can apply directly on Hitachi's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.