Store-in-Store Manager

Job Overview

This role is essential for managing retail operations within partner locations to deliver a consistent customer experience and drive sales performance. It involves leading a sales team to engage customers, provide product education, and recommend solutions that meet customer needs. The role requires maintaining operational standards, managing team development, and fostering partnerships with store-in-store partners.

Success is measured by customer satisfaction, sales growth, team performance, and adherence to operational procedures. The work impacts the organization by enhancing customer loyalty, increasing revenue, and strengthening partner relationships in a dynamic retail environment.

Job Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales targets through coaching and performance management
• Manage store operations including opening/closing procedures, expense control, and compliance with corporate standards
• Drive customer satisfaction by ensuring knowledgeable, solution-focused interactions and effective use of digital tools
• Build and maintain strong partnerships with store-in-store partner leadership and adjacent sales teams to support mutual success
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)

Knowledge, Skills and Abilities

• At least 18 years of age
• Legally authorized to work in the United States
• Travel: Travel Required (Yes/No): No
• DOT Regulated: DOT Regulated Position (Yes/No): No
• Safety Sensitive Position (Yes/No): No

Total Target Cash Pay Range

$65,800 - $118,700, inclusive of target incentives

Base Pay Range: $49,350 - $89,025

The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible.

We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

Talent comes in all forms at the Un-carrier. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.