Storyteller- Eataly Boston

About the role

A Storyteller shares the stories of Eataly’s products, helping guests make educated and confident shopping decisions. A Storyteller is a super seller with a passion for promoting high-quality Italian products. Reports to the Events and Storytelling Manager.

• Prepares and executes product tastings and demonstrations
• Takes care of the set-up and break-down of demo stations
• Keeps track of the product used during tastings

• Engages guests on the shop floor and during demos to explain products and Eataly’s Eat.Shop.Learn philosophy
• Listens actively and asks questions to understand guests’ needs and preferences; recommends food and beverage items from our market
• Responds courteously to guest inquiries regarding availability, location, and usage of products
• Collaborates with vendors and the Eataly team during tastings, feste, sagre, and storewide events
• Develops comprehensive knowledge of Eataly’s products, and participates diligently in live and video trainings

• Leads tours for guests, schools, or new team members upon request
• Assists with staff classes and La Scuola classes upon request
• Answers guests’ questions about Eataly’s range of services
• Liaises with the Front End and Grocery Teams to help with their duties

Circulates the store regularly to ensure shopping carts are always available in designated areas

Opens and closes cash till and ensures accurate accounting of all transactions, collections, and disbursements during the work shift

Qualifications

• High school diploma or equivalent
• Outstanding communication and relationship-building skills
• Outgoing personality and ability to sell
• Knowledge of and passion for Italian food and beverage
• Experience working in retail and/or restaurants
• Intermediate computer skills

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends, and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting

• Additional Information: Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine

Referral bonus program and more!

Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.