Strategic Account Manager

About the role

• Department: Sales
• Manager: Senior Strategic Account Director
• Direct Reports: No
• Full time/Part time: Full-time
• Status: Non-Exempt

Compensation

$33.65-$38.46/hour plus commissions

Summary of Overall Job

Responsible for the sales of all e.Republic products and services to companies in the state, local and education markets.

Essential Duties

§ Maintains current customer base for assigned accounts. Being able to consult and provide the existing customers knowledge on our products, gets re-signs, and promotes add-on sales of event sponsorships, custom publications, ad space, web advertising, research, Navigator, Governing products, etc.

• § Maintains long lasting customer relationships. Can build a better customer relationship by understanding their needs and tries to make them satisfied without compromising with the company profits.
• § Gains a sound understanding of State and Local Government and Education markets and is able to consult our clients on those topics.
• § Achieve and maintain a sufficient understanding of all e.Republic’s brands, products and services. Can consult customers on which solutions will fit the customer’s needs.
• § Carry the sales process from the original sale all the way through to delivery, and can troubleshoot and liaise with other departments and managers as needed, to ensure customer satisfaction.
• § Understand the company’s resources, including other various internal roles and departments of the company; and is thus able to tag them on client calls as consultants in their conversations.
• § Capable of seeking out new customers and sales opportunities to expand and build the partnership empire.
• § Responds to all leads assigned within 24 business hours.
• § Provides proposals out within 48 hours of request or client appointments.
• § As a Strategic Account Manager, is consistently tracking with the team and their own individual assigned revenue targets or production quota.

• § Travels to sites as necessary to develop client relations and creates future partnerships.
• Acts as a representative of the company and can network at events to attract more clients and build our partnership base.
• Minimum travel expected 6-8 times per year.

• § Develops and composes contract proposals containing all essential and tailored solutions, using our products and services.
• § Communicates the value proposals through effective and professional sales presentations (digital and hard copy) in person, a group or through an online medium.
• § Coordinates actions with the Sales Admin to ensure Salesforce database is current and accurate, as well as coordinates all other sales administrative duties effectively as a team with the admin.
• § Stays abreast of current trends and educates oneself to keep knowledge up to date.
• § Qualifies, educates and onboards clients to ensure they are in the right programs/product and are set up for success.
• § Develops existing and new opportunities.
• § Maintains outreach statistics, such as Developed Opportunities, Pitches, Email Outflow Campaigns, etc.
• § Represents the company in a highly professional manner in all client interactions

Skills/Qualifications

• § Prior sales experience of at least 2 years required.
• § Outstanding written and verbal communication and negotiation skills.
• § Ability to work productively under high sales pressure and quotas.
• § Can adapt to a quickly changing group environment.
• § Ability to present to potential clients.
• § Ability to maintain a consistent level of sales.
• § Ability to work well with a team.
• § Has a passion and motivation for sales.
• § Has excellent customer service skills.
• § Must be in a work environment with reliable Internet access.
• § Proficient with Word, Excel, PowerPoint, and Chat GPT.
• § Salesforce experience is a plus.
• § Experience in Sale of Advertising, Events, Research, Customized Media an Online products and services is a plus.
• § Track record of meeting and exceeding past sales goals.
• § Experience with selling into public sector is a plus.
• § Experience working in a remote organization is preferred.
• § Must reside in and be authorized to work in the United States.
• § Must maintain a work environment with reliable internet access.
• This Job Description is subject to change.
• #LI-Remote