Strategic Account Manager
- Location
- New York City, NY
- Listed
- Today
About the Role
Manifest is hiring a Strategic Account Manager to own its largest, most strategic accounts - including Fortune 500 companies - the company's top priority for 2026 and beyond. You'll be the end-accountable owner for these clients: their executive-level partner and the internal driver of their success. You'll convert pilots into multi-year, expanding partnerships while working across Product, Operations, Sales, and Marketing to deliver on complex engagements.
What You’ll Do
- Own executive relationships and lead business reviews with C-suite stakeholders
- Convert pilots into full launches and drive multi-year renewals and expansions
- Ensure client KPIs and contractual commitments are met; get ahead of risks early
- Oversee onboarding including data migration, security reviews, and tech implementation
- Bring enterprise client needs to Product and Engineering to influence the roadmap
- Partner with Sales on account planning, renewals, and expansion proposals
- Define the enterprise account management playbook and set team-wide standards
Must-haves
- 8+ years in enterprise account management or client success at a B2B SaaS company
- Proven track record owning and growing Fortune 500 or equivalently complex accounts
- Executive presence with experience managing senior, multi-stakeholder relationships
- Ability to hold cross-functional teams accountable to client outcomes
- Strong analytical skills and comfort using AI tools to increase output
Nice-to-haves
- Experience building or formalizing enterprise account management processes
- Familiarity with legal tech, professional services, or regulated industries
This Is for You If
- You want end-to-end ownership of accounts that actually matter to the business.
- You thrive at the intersection of relationship management and operational complexity.
- You want to shape how a category-defining company serves its most important clients.
This Is Not for You If
- You prefer a defined playbook over building one from scratch.
- You're uncomfortable with direct accountability for client retention and growth.
- You want remote flexibility - this role is fully in-office, five days a week.
About Manifest
Manifest OS is the leading AI-native company on a mission to replace the billable hour and make legal services more accessible for American businesses and consumers. We power the next generation of AI-native law firms with one unified global brand, a proprietary technology platform, and a centralized back office - enabling lawyers to eliminate the administrative burden and focus on delivering exceptional outcomes for their clients. Manifest OS has raised a $60M Series A from Menlo Ventures, Kleiner Perkins, First Round, and Quiet Capital.
From Manifest OS's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Strategic Account Manager job at Manifest OS located?
This Strategic Account Manager position at Manifest OS is located in New York City, NY. Always check Manifest OS's application page for specific state eligibility or relocation policies.
How do I apply for the Strategic Account Manager position at Manifest OS?
This listing links directly to Manifest OS's Ashby application page. You can apply directly on Manifest OS's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.