Strategic Account Manager - Clinical Lab

Job Overview

The Strategic Account Manager, Clinical Lab's primary focus is to drive laboratory sales of their assigned accounts by providing product knowledge and sales expertise to the account and to collaborate with the Henry Schein HCS National and Regional Account Manager.

Critical responsibilities include engaging Mid and Up Market key customer executive management to understand needs, recommending solutions and establishing contractual agreements. The SAM, Clinical Lab maintains customer relationships, advises with specific key customers, and works with HCS sales to communicate key initiatives and reports market trends and needs.

This position will be customer facing and will require frequent travel.

Key Responsibilities

• Responsible for delivering a unique and superior customer experience to large Mid-Market, and Up-Market customers with regard to HS Clinical Lab equipment and POC technology and financial portfolios. Manage all lab related customer expectations and issue resolution with CLS/POC / HCS leadership and vendor partners.
• Achieve annual sales goals established by VP Capital Equipment and Senior Manager.
• Develop, implement and revise as needed our customer LAB power point presentation to be shared by LAB and HCS - a national one voice sharing our lab product and specialist's capabilities. Provide overview lab sales training to HCS SAMS, NAMS to ensure comfort and overall understanding in front of customers. Become fluent in all GPO equipment pricing schedules in turn educating CLS/POC management to best choices / best practices.
• Work closely with HCS National Account Managers keeping them informed, updated and well connected to CLS/POC. Present with HCS to National accounts as needed. Develop formulary for lab offerings specific to the National and Regional Account.
• Participate in RFI & RFP requests from GPO contracts and work closely with HS GPO leaders that report to HCS GPO General Manger to ensure HS maintains and grows contract affiliation on the GPO for lab offerings. Assist HCS GPO managers in educating GPO's as to Henry Schein's capabilities in the lab market.
• Keep travel expense reporting current on a monthly basis while keeping them to a minimum.
• Attend HCS Customer presentations, Equipment Expos, Trade shows (selective), HSI sales meetings and all LAB team functions.
• Participates in special projects and performs other duties as required.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:

• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including WorldWide Business Standards.
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

Specialized Knowledge and Skills

• Excellent sales skills and extensive medical equipment product knowledge

Experience

• 5 years industry experience with strong lab background preferred.

Pay and benefits

The posted range for this position is $99,622 - 155,660 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc. At the time of this posting, this position is eligible for a bonus not reflected in the posted range subject to the achievement of the plan.

Other benefits available include

Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO [ or sick leave if applicable ], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.

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