Strategic Engagement Manager

Position Overview

Lean Layer is the #1 Rated RevOps Agency on G2, and we’re doubling our consulting team over the next year. Our reputation is built on excellent results - which means we need to keep hiring excellent people. We’re looking for Engagement Managers with deep Revenue Operations expertise to help our clients solve their toughest RevOps challenges.

In this role, you’ll be the primary point of contact for your clients, leading strategic initiatives across the revenue engine. You will have the opportunity to work with companies of different sizes, industries, and tech stacks making this the ideal opportunity if you are looking to accelerate your career growth.

At Lean Layer, you’ll join a tight-knit team that values curiosity, ownership, and impact. We move fast, think deeply, and treat our clients’ businesses like our own. If you love solving complex problems and want to grow with one of the most respected RevOps teams in the industry, apply below.

Qualifications

• Experience and Technical Skills
• Sales and Marketing Operations Experience: Demonstrated success working across Sales Operations and Marketing Operations. Experience transitioning between individual contributor (IC) and manager roles is highly valued.
• CRM Proficiency: Experience managing the technical configuration of Salesforce and/or HubSpot.
• Project Management Tools: Familiarity with tools like Asana, Trello, Jira, or Microsoft Project to manage tasks and ensure project success.
• Data Analysis: Experience building custom reports and dashboards within the CRM
• Collaboration and Team Leadership
• Team Leadership: Proven ability to lead cross-functional teams, ensuring alignment and collaboration
• Delegation Expertise: Adept at assigning tasks effectively based on team members’ strengths and expertise.
• Motivational Skills: Skilled in inspiring and energizing team members to achieve common goals and meet deadlines.
• Client Engagement Skills
• Executive Presence: Experience working directly with C-level go-to-market executives
• Discovery and Assessment: Ability to conduct comprehensive discovery sessions with clients to identify needs, pain points, and root causes of challenges.
• Clear Problem Articulation: Expertise in summarizing and articulating client problems in a way that is concise, actionable, and understood by all stakeholders.
• Proactive Problem-Solving: Capacity to anticipate client needs and address challenges based on industry knowledge and prior experience.

Role and Responsibilities

• Own the customer journey, from top-of-funnel to bottom-of-funnel, for our largest and most complex customers.
• Build and maintain trusted relationships with C-level go-to-market executives, serving as their strategic partner and primary point of contact.
• Partner with technical consultants to design, implement, and optimize workflows and processes that support RevOps, sales, and marketing teams.
• Guide CRM audits (Salesforce/HubSpot) alongside technical team members, translating findings into actionable insights that drive business efficiency.
• Collaborate with stakeholders to streamline tools and systems that enhance productivity.
• Lead cross-functional teams to align on goals, deadlines, and project deliverables.
• Communicate project progress clearly and consistently to executive stakeholders, keeping leadership informed on milestones, risks, and outcomes.
• Foster collaboration and clear communication across client and internal teams.
• Conduct client discovery sessions with executive leadership to understand needs, identify challenges, and shape tailored solutions.
• Work with internal technical teams to turn client pain points into actionable plans and see them through to implementation.
• Anticipate potential obstacles and proactively develop strategies to resolve them before they impact project timelines.
• Use operational and sales data to uncover trends, identify areas for improvement, and measure success.
• Present performance insights and recommendations to C-level stakeholders, connecting results to their business goals.
• Drive data-informed decisions that improve overall efficiency and client satisfaction.

Additional information

Visa Sponsorship: Please note that we are not currently able to offer U.S. visa sponsorship or transfer for this position.

For Brazilian Residents: We also invite you to apply for this position but please note that at this time we can only hire those outside of the United States as full-time contractors. If you have any questions about this set up, please don't hesitate to reach out.