Strategic Insurance Partnerships Specialist, Latin America

About the role

Strategic Insurance Partnerships Specialist, Latin America | Tesla (Operations & Business Support)

Location: Austin, Texas | Req ID: 285579 | Job Type: Full-time

What to Expect

In this role, you will be the primary point person working with the Business Development team to support the Latin American insurance and collision industry process improvements as it relates to insurance repairs on Tesla vehicles. Your responsibility is to innovate and create strategies that improve the process for all parties so that Tesla vehicles are easy and economical to insure.

Projects include establishing points of contact with key carriers in each market, working with insurance carriers to understand the drivers of insurance premium for Tesla vehicles, and help carriers improve their understanding of Tesla repairs and processes to increase the speed and quality of repairs, reduce expenses, remove unnecessary delays, and improve time to pay. You will be measured on your area’s performance, strategic agility, impact on total cost of Tesla ownership, and ability to innovate on Tesla’s vision with a relentless focus on our customer and building trust both internally and externally.

This role can be located in Fremont, CA or Austin, TX.

What You'll Do

• Align cross-functionally with other teams managing various functions to ensure understanding of company objectives. Develop, establish and build relationships with key carrier networks and stakeholders to achieve our goals
• Resolve blockers between carriers and shops to ensure a fast, quality repair at a fair price that lowers cost of ownership; Identify and manage risks, problems, and quickly work toward resolution
• Manage and execute projects end to end, whilst driving integration and optimization of all corresponding components, documentation, processes
• Time management, define, schedule, and accurately estimate the task duration to develop and maintain a realistic schedule
• Guide your stakeholders in defining and delivering clear requirements to identify, prioritize and scope projects to deliver against business objectives. Interpret business challenges, create process mapping, analyze potential improvements, and translate these into best practices and solutions
• Liaise between the business, insurance companies, and project teams and understand what objectives can support the business. Consult with the business to identify opportunities and execute requirements analyses by influencing the best outcome for the business, whilst considering and managing stakeholders
• Apply out of the box thinking, problem-solving abilities and operational procurement experience to derive technical solutions

What You'll Bring

• Minimum of 10 years of collision and insurance industry experience, with executive Latin American experience preferred (director, AVP, VP or similar). Knowledge of the Latin American insurance and collision markets, estimating systems, and industry practices
• Must be fluent in both English and Spanish. Portuguese is preferred
• Ability to draft, review, and negotiate business terms in collision-related contracts and interface with internal and external legal teams
• Experience with stakeholder management, presentation skills, and building strong relationships across business functions. Ability to identify problems and find creative solutions in collaboration with your business partners
• Must be proficient user in Microsoft Office
• Highly collaborative and team-oriented, while also able to work independently
• Ability to work in a dynamic and fast-paced environment, multitask and prioritize appropriately. Excellent oral and written communication skills and the ability to follow instructions required