Strategic Program Manager - Sales

Job Summary

The Strategic Program Manager - Sales is responsible for translating approved strategic intent into executable strategic programs that deliver defined business outcomes, customer value, commercial growth, and realized benefits across the sales environment and the broader organization.

Operating within the Strategic Enterprise PMO, this position leads strategic program execution, manages cross-functional dependencies, coordinates delivery across functional operating environments, and exercises delegated enterprise strategic authority within approved program scope. The position serves as a strategy realization leader, partnering with executive / top leadership teams, sales leadership, customer-facing teams, and supporting functions to ensure strategic objectives are successfully translated into coordinated action and measurable business outcomes.

The Strategic Program Manager - Sales partners closely with the SVP, Sales and broader Sales leadership team to provide holistic program management oversight of sales-focused strategic initiatives, commercial priorities, customer value opportunities, and strategic programs associated with enterprise growth objectives. The position serves as the primary strategic liaison between the Strategic Enterprise PMO and Sales, supporting alignment, governance, visibility, and realization of strategic business outcomes.

Responsibilities

• Lead and deliver strategic programs aligned to approved strategic objectives.
• Translate approved strategic intent into executable program plans, roadmaps, and initiatives.
• Lead enterprise-level integration and execution activities required to achieve strategic sales program outcomes, including initiatives that span multiple functions, business units, and country enterprises.
• Partner with the SVP, Sales, Sales leaders, customer-facing teams, and participating functional leaders to provide holistic program management oversight of sales-focused strategic initiatives, commercial priorities, customer value opportunities, and associated enterprise risks.
• Coordinate execution across Sales, Customer Operations, CBCs, Strategic Marketing, Services, Operations, Finance, Legal, IT, and other participating functional areas.
• Manage program governance, risks, issues, dependencies, and change activities to ensure successful program delivery.
• Monitor program performance and benefits realization against defined customer, commercial, and business objectives.
• Facilitate alignment between enterprise strategic programs, sales strategy, commercial priorities, sales operating requirements, organizational capacity, and expected business outcomes.
• Monitor and coordinate cross-functional dependencies associated with sales-focused strategic programs to help ensure intended business outcomes, customer value, commercial objectives, and stakeholder expectations are successfully realized.
• Support resource planning, prioritization, and escalation activities required for strategic program success.
• Provide executive-level reporting, recommendations, and decision-support materials.
• Serve as the primary strategic liaison between the Strategic Enterprise PMO and Sales, translating approved strategic intent into coordinated sales-focused initiatives while providing visibility, governance, executive communication, and benefits-realization oversight.
• Work collaboratively with Strategic Enterprise PMO team members to identify, prioritize, structure, and deliver strategic programs that create value across North American country enterprises.

Qualifications

• Bachelor's degree; Business Administration, Sales, Marketing, Finance, Operations, Supply Chain, Engineering, Project Management, or a related field preferred.
• 12 (+) years of related professional experience preferred. Related experience may include but is not limited to leading strategic initiatives, enterprise programs, business operations, organizational transformations, consulting, customer-facing commercial functions, sales enablement, customer success, and/or account management.
• Proven success leading complex cross-functional initiatives without formal reporting authority.
• Strong program management, stakeholder management, and executive communication skills.
• Strong business, commercial, financial, and sales strategy acumen with the ability to connect program execution to customer outcomes, business outcomes, commercial growth, value realization, and risk management.
• Strong understanding of sales operating models, commercial priorities, customer value creation, sales strategy execution, strategic growth initiatives, and cross-functional business execution.
• Experience working across multiple functions, priorities, customer-facing teams, and stakeholder groups.
• Proven success influencing decision-making, managing ambiguity, and operating with significant autonomy.
• Strong negotiation and alignment skills with the ability to coordinate priorities and influence outcomes across stakeholder groups.
• Excellent presentation and communication skills with the ability to communicate effectively with audiences at all organizational levels.

Essential Job Functions

• Must be able to travel via airplane (inter)nationally.
• Must have a valid driver's license and be able to operate an automobile.
• Must be able to regularly drive to Phoenix Contact USA's Harrisburg area campus.
• Must be able to travel overnight as dictated by circumstances.
• Must be able to look at a computer screen for 4 hours at a time.
• Comply with company dress code guidelines.
• Punctuality in all areas is required.
• Regular and on time attendance.
• This is a hybrid position unless otherwise specified requiring 3 days in the office.

Perks & Benefits

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, life insurance, short & long-term disability, on-site gym access, health & wellbeing center, on-site café, walking trails, tuition assistance, and more!

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Notice to Staffing Agencies, Placement Services, and Professional Recruiters:

• Phoenix Contact has an internal Staffing Department.
• Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates.
• Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate.

Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact's resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted.

• Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Head of People & Organization or his or her designee.
• No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters.
• By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy.