Strategic Relationship Executive

Inside the Job

• Your day-to-day work will involve:
• For our key influencer communities (architects, designers, project managers, developers, etc.) develop and execute a strong business plan that turns into more preference/specification and closed MillerKnoll sales
• Educate these communities about MillerKnoll products and MillerKnoll's ability to address customer business needs and requirements; work to get our products considered by customers, spec'd, and ultimately sold
• Serve as the key point of contact in your market for these communities; develop/nurture these key relationships
• Create and maintain credibility, visibility and excitement about MillerKnoll among design professionals
• Influence the criteria that these firms use for the selection of product to be specified-responds to technical questions concerning product application.
• Develop strong relationships across MillerKnoll internal teams to ensure appropriate resources from MillerKnoll Marketing, Customer Care, etc. can best support the design community.
• Develop a process for measuring performance against the plan-directs implementation of pilot programs supporting A&D
• Maintain Salesforce (CRM) information so the sales leadership team can accurately communicate monthly forecasts of expected sales volume, by account, by product line.
• Participate as needed in client visits to enhance the customer experience.

Needed skills and experience for this role include

• Bachelor's degree in Marketing, Business Administration or related field preferred.
• 3+ years interior design or equivalent experience, combined with 2+ years direct selling experience
• Demonstrated willingness to learn selling skills, e.g. account penetration, strategic selling, conceptual selling, issues-based selling, consultative selling, negotiation and contracts (closing) as well as the ability to develop/cultivate business opportunities.
• Proven ability to network and build relationships with key A&D, Real Estate, Project Management, Design influencers.
• Strong organizational and problem-solving skills as well as the ability to collaborate and negotiate.
• Innovative, self-starter with the self- confidence and ability to represent MillerKnoll in a professional, ethical manner to gain a high level of confidence from a diverse group of highly critical customers.
• Ability to work in a fast-paced, changing environment, at all levels of the organization.
• Proven success at building long term relationships with customers/partners and ability to establish relationships at the senior decision-making levels within an organization.
• Thorough knowledge of MillerKnoll products, services and culture, as well as the ability to distinguish MillerKnoll products/services from the competition.
• Ability to travel and perform other job duties as needed.

Who We Hire?

• In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days.
• We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities.
• We frequently post new opportunities and encourage prospective candidates to check back often for new postings.