STRONG Pilates- Studio Leader - Kendall Square

Job Details

• Job Title: Studio Leader
• Type: Exempt
• Hours: 40+ hours per week, as business needs require
• Location: Kendall Square, Boston, MA
• Compensation:$70K-$75K plus commission (OTE $80-$85)

About the role

We are looking for a leader to join us to help lead STRONG Pilates location in Kendall Square.

This isn't a job; this is an opportunity to make a difference! If you're looking for a job, you need not apply and we wish you the best.

What are we looking for

We are seeking a highly motivated Sales & People leader to lead STRONG locations throughout the U.S. The Studio Leader will oversee all aspects of STRONG's studio operations, people and culture, full profit and loss responsibility, and studio performance. This includes overseeing and driving revenue, sales, studio operations, customer experience, and community impact.

The ideal candidate is a leader in sales and customer-obsessed, with tremendous leadership skills. They have experience in selling themselves, coaching salespeople, sales team management, customer service training, marketing, lead generation, leadership, and always leading by example.

This is a high-impact, high-effort business role - your work will make a significant impact and contribution to the growth of STRONG, for which you will be rewarded.

Who is the right leader for this role

You do not need to be a trainer or come from a fitness background for this role; we are looking for people who know how to lead and are passionate about business, people, and fitness!

You believe strongly in all things health and wellness and have a passion for living a healthy (mind and body) life. If you are results-driven, with an insatiable appetite for growth and a fast-paced/highly demanding work environment, this is the right opportunity for you. You love building and growing things, you like the challenge of revenue goals and surpassing them, and are interested in a career filled with growth opportunities.

Here are some of the things you'll do

• Full profit and loss leadership of the 4 walls of your location
• Lead and inspire a team of wellness professionals to deliver outstanding client experiences.
• Organize the sales function of the studio around hundreds of members and thousands of leads regularly.
• Oversee daily studio operations, ensuring a clean, welcoming, and efficient environment.
• Manage scheduling, inventory, and financial transactions to optimize studio performance.
• Develop and implement strategies to drive membership sales and client retention.
• Foster a positive and inclusive studio culture that aligns with STRONG's values.
• Coordinate and host marketing networking events, collaborations, and community outreach activities.
• Monitor and analyze key performance indicators, providing regular reports to upper management.
• Stay current with industry trends and continuously seek opportunities for innovation and improvement.
• Partner with StriveWell shared services to drive a successful location.
• Yes, sometimes you are the person who has to go when the fire alarm goes off, or if a colleague calls out, and yes, sometimes you might work late nights, early mornings, weekends, and weekdays.

Here is how we will measure your success

You will be evaluated on the following metrics. Surpassing these metrics for a calendar year will open growth opportunities.

• Team member retention and satisfaction
• Studio Performance (revenue, expenses & EBITDA)
• Achieving & surpassing new member monthly goals
• Achieving revenue goals
• Successful secret shopper visit scores
• Listen 360 and team member culture scores
• Cultivating a culture of Unreasonable Hospitality

Here is what we want from you

• Be growth-minded and curious with an interest in making those around you better.
• Proven experience in a leadership role within the health, wellness, or hospitality industry.
• Strong interpersonal and communication skills, with the ability to motivate and manage a team.
• Exceptional organizational skills and attention to detail.
• Passion for health, wellness, and a commitment to providing a top-notch client experience.
• Ability to thrive in a fast-paced, dynamic environment.
• Proficiency in scheduling, inventory management, and financial reporting.
• Proficiency in Google Workspace and Excel.
• Flexibility to work a variety of shifts, including evenings and weekends.
• 4+ years in sales
• 3+ year in leadership positions
• We encourage Studio Leaders to coach/lead/instruct up to 5 classes a week at a complimentary brand; may not work at a direct competitor
• We invite Studio Leaders to coach up to 4 classes per week at their location, generally with the impact class of the STRONG intro
• Bachelors is a plus, but not required
• Experience with membership sales is a significant advantage

Here is what we will offer you

• 2 weeks of Paid vacation
• $500 vacation stipend (we want you to recharge)
• STRONG Pilates swag
• Tremendous growth opportunity (join on the ground floor) -Succession planning and leader development are important to us
• Front seat view of entrepreneurship training and development
• Access to all STRONG and SWTHZ locations, for you and your partner/spouse

Where you will work

This role will be located at our Tribeca, NYC location - candidates must be able and capable to travel to and from their location.