Student Accounts & Billing Specialist

Appointment

Appointed by the Chancellor of the College upon recommendation of the Vice Chancellor of Finance and Administration.

ORGANIZATIONAL RELATIONSHIP: The Student Accounts & Billing Specialist reports directly to Bursar.

Job Summary

Under the supervision of the Bursar, the Student Accounts & Billing Specialist performs a variety of accounting, billing, and administrative functions related to student accounts receivable.

The position is responsible for processing student billing transactions, maintaining third-party and dual enrollment accounts, applying approved exemptions and waivers, serve as a backup for processes approved student refunds and ensuring accurate account records.

The employee responds to student and general Bursar's Office inquiries, provides timely follow-up, and assists in ensuring the effective daily operation of the Bursar's Office.

Qualifications

Required

• Associate degree
• Substitution of minimum of three (3) years of experience with accounting or financial systems

Preferred

• Bachelor’s degree with 3 years of experience in accounting or financial systems
• Experience with student billing, invoicing, and account analysis

Key Responsibilities

• Process and maintain dual enrollment contracts and related student billing documentation.
• Apply and maintain third-party billing agreements and sponsorship contracts.
• Process approved tuition exemptions, waivers, and other student account adjustments.
• Review student accounts for accuracy of charges, credits, and applicable fees.
• Assist with accounts receivable reporting and reconciliation activities.
• Assist with student billing, account statements, and account inquiries.
• Research and resolve student account discrepancies and billing concerns.
• Coordinate with Financial Aid, Admissions, Registration, and other departments regarding student account matters.
• Monitor and respond to Bursar's Office emails concerning billing, contracts, exemptions, waivers, and student accounts.
• Identify and review student credit balances for refund processing.
• Process approved student refunds in accordance with institutional policies and procedures.
• Respond to student, parent, and employee inquiries in a professional and timely manner.
• Maintain accurate student account records and supporting documentation for audit and compliance purposes.
• Assist with semester billing activities and registration-related account processes.
• Provide general administrative support to the Bursar as needed.
• Perform other duties as assigned.