Student Engagement Operations Coordinator

About the role

Temple University's New Student and Family Programs Department is searching for a Student Engagement Operations Coordinator Become a part of the Temple family and you will have access to the following: Full medical, dental, vision coverage Paid time off 3 Personal Days Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE A generous retirement plan and so much more!

Hourly Rate: $25 A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant’s education and experience, all relevant internal equity considerations, department budget, and funding source.

Position Summary

The Student Engagement Operations Coordinator is a full-time member of the New Student and Family Programs (NSFP) team within the Division of Student Affairs and reports to the Director of New Student and Family Programs.

The position provides day-to-day administrative and operational support for NSFP, helping to maintain effective office operations, financial and purchasing processes, hiring and personnel processes, technology and information systems, communications, and student employee support.

As part of the Engagement portfolio, the Student Engagement Operations Coordinator also provides select administrative and operational support to Student Leadership and Engagement as assigned. The position may assist with portfolio-wide administrative processes, communications, and initiatives while maintaining its primary focus on the operations and priorities of NSFP.

As an active member of the NSFP and broader Engagement teams, the position also provides on-site and operational support for select programs and events throughout the year, including Orientation, Weeks of Welcome, and Homecoming and Family Weekend. Performs other duties as assigned.

Application Requirements * Please submit a resume Job Details * This position requires the following background checks: Personally Identifiable Information background check.

These checks must be completed prior to commencement of service. * Offer of employment is conditional upon the successful completion of a pre-employment physical screening. * Ability to work occasional nights, weekends, and early mornings (when necessary) * This position is 100% on-site Required Education and Experience * Bachelor’s degree * And at least 1 year of related professional experience * An equivalent combination of education and experience may be considered Preferred Experience * Experience working in higher education, student affairs, or a related educational environment. • Experience supporting administrative business processes such as purchasing, budget tracking, reimbursements, or expense processing. • Experience with CRM systems, preferably Slate.

Required Skills and Abilities * Strong interpersonal, oral, and written communication skills. * Experience managing multiple tasks, priorities, and deadlines with attention to detail. * Proficiency in Microsoft Office Suite, Google Workspace, and database management systems. * Ability to work in a positive, energetic, and fast-paced team environment. * Ability to maintain a positive and objective customer service approach and attitude when confronted with difficult situations. * Demonstrated ability to use sound judgement in responding to issues and concerns.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution.

Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact. Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety.