Student Programs Manager

About the role

Department

BSD PSM - Curriculum

Job Summary

The Student Programs Manager will have responsibility for providing a high level of program management, administrative support and logistical support in the Student Affairs and Programs unit of the Pritzker School of Medicine. This student-facing position requires exceptional interpersonal and operational skills in planning and executing initiatives, programs, and activities that advance the excellence of the medical education experience at the University of Chicago.

Responsibilities

• Responsible for the coordination of many student events, which requires functioning as the liaison between PSOM and the faculty, students, staff, and students' families. High profile events include, but are not limited to Orientation, White Coat Ceremony, Honor Society Inductions, Graduation Events and other student activities.
• Provides support for (a) Pritzker's Wellness Initiative, including serving as a liaison with University Student Wellness, (b) Pritzker's student -run Free Clinics and community outreach activities, as well as (c) various other initiatives.
• Provides administrative support to the faculty Dean of Students, Associate Dean of Students and Professional Development, and the Executive Director of Student Affairs. Works with Student Programs team to monitor, oversee and coordinate all Student Affairs & Programs timelines, planning, and event delivery.
• Maintains and updates Pritzker Website, Calendars, Student Listservs, and other online resources which provide information for students and Pritzker community.
• Manages student reimbursements, ordering, vendor payments and other financial activities following University, BSD, and Pritzker guidance, using University systems such as Oracle, GEMS, and the suite of options through the Knowledge & Support Center.
• Maintains organizational records and archives relevant information and program materials. Receives a moderate level of guidance and direction.
• Markets student activities programming throughout the year.
• Coordinates with the students and staff to develop activities, programs, and initiatives related to student life, and/or community involvement. Develops and implements straightforward programming.
• Markets student activities programming throughout the year. Develops and implements protocols for evaluating the effectiveness of programs.
• Performs other related work as needed.

Minimum Qualifications

Education

Minimum requirements include a college or university degree in related field.

Work Experience

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications: Preferred Qualifications

Education

• Bachelor's degree.
• Master's in Higher Education Administration strongly preferred.

Experience

• Two or more years of program management experience strongly preferred.
• Experience in student services or customer service strongly preferred.
• Experience in an academic or medical center environment.
• Experience with website/content management strongly preferred.
• Employment in increasingly responsible positions which require handling sensitive and confidential information is desirable.

Preferred Competencies

• Working knowledge of MS Office.
• Must be proficient in Microsoft Excel, PowerPoint, Outlook, and other common software programs used in support of administration.
• Must possess superior interpersonal and communication skills, both verb and written.
• Must be highly self-motivated and able to work independently and as a team member.
• Must have the ability to identify challenges, formulate responses, and implement effective strategies to ensure the excellence of medical education administration at the University of Chicago.
• Must be able to enthusiastically support the initiatives of the school and support the faculty Dean of Students, Associate Dean of Students and Professional Development, the Executive Director of Student Affairs, and medical students, while being able to maintain a calm and courteous demeanor and to work productively in managing a heavy workload.
• Must be able to prioritize work that often has competing deadlines and must have a keen eye for the highest attention to detail.
• Must be able to problem-solve and follow an issue through to resolution.
• Must be flexible, adaptable and have the ability to learn from experience. Must be able to maintain proper professional boundaries with students.
• Demonstrated ability to think clearly and to work productively with various individuals with diverse work styles and personalities.
• Must possess superior judgment, sensitivity, and tact in handling confidential issues in working with faculty, students, and administrative staff all while maintaining professional and appropriate boundaries.
• Must be able to receive and reflect on feedback that is provided.
• Exceptional student-centeredness.
• Relationship-building and collaboration skills.
• Strong program and committee management skills
• Process improvement and operational excellence skills.
• Ability to demonstrate initiative and ownership.
• Excellent written and verbal communication.
• Adaptability and willingness to pitch in.
• Project management.
• Technology and systems fluency.
• Professional judgment and discretion.

Working Conditions

• Office Environment.
• Weekend/Evening Hours: As needed.

Application Documents

• Resume (required)
• Cover Letter (required)

Additional information

The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

• Job Family
• Student Affairs & Services
• Role Impact
• Individual Contributor
• Scheduled Weekly Hours
• 40
• Drug Test Required
• No
• Health Screen Required
• No
• Motor Vehicle Record Inquiry Required
• No
• Pay Rate Type

Salary

FLSA Status

Exempt

Pay Range $60,000.00 - $80,000.00

The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

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