Study Participant Call Center Representative - Spanish Bilingual
- Location
- Tempe, AZ
- Listed
- Today
Requirements
- High school diploma or GED
- Minimum 1 year of prior call center experience is required
- Bilingual Spanish-English fluency is required
- Prior data entry experience is required
- Must be 18 years of age
- Must demonstrate excellent communication and customer service skills
Please Note
- Candidates must have the ability to work a flexible schedule Monday-Saturday.
- Initial training occurs for 4-6 weeks during shifts scheduled 9AM-3PM.
- Once training concludes, the regular work schedule is 40 hours per week
- Training is onsite at our Screening Center in Tempe, AZ.
- Work may shift to home-based (within in the Phoenix, AZ metro area) after 90 days of good performance post-training.
Celerion Values: Integrity Trust Teamwork Respect
About Celerion
Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster.
Spoken Spanish-English bilingual fluency is required in our Call Center. In this role, you will answer inbound calls from members of the public interested in participating in our Phase 1 clinical drug trials. You will screen callers for study eligibility, and then collect and enter personal data for those eligible to participate. You will also make outbound calls to schedule appointments, as needed.
This is a Benefitted Full-Time role which works 40 hours per week. The Call Center operates Monday-Saturday.
Are you ready to join our team?
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Equal opportunity and legal notices
Celerion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, marital status, qualified protected veteran status, or disability.
From Celerion's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Study Participant Call Center Representative - Spanish Bilingual job at Celerion located?
This Study Participant Call Center Representative - Spanish Bilingual position at Celerion is located in Tempe, AZ. Always check Celerion's application page for specific state eligibility or relocation policies.
How do I apply for the Study Participant Call Center Representative - Spanish Bilingual position at Celerion?
This listing links directly to Celerion's Lever application page. You can apply directly on Celerion's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.