Suite Attendant

Summary

Legends Global, the leader in privately managed public assembly facilities, is recruiting for part-time associates for a Suite Attendant team member in our Food & Beverage department at Truist Arena in Highland Heights, Kentucky. Our business is event based and our labor needs vary widely from week to week and event to event. For this reason, all of our part-time positions are “as needed” and we cannot offer employees consistent schedules or a guaranteed number of hours per week.

PLEASE NOTE: This position is required to pass a credit & background check.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

• Greets all guests with enthusiasm and friendliness.
• Serves alcoholic beverages in an appropriate manner consistent with company standards.
• Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner.
• Does side work during non-busy hours.
• Speaks to guests with enthusiasm at all times.
• Develops relationships with guests.
• Provides the highest level of service in accordance with our standards.
• Identifies food orders when ready and delivers items to tables in a timely manner.
• Maintains a professional appearance at all times.
• Communicates with food and beverage staff to ensure guest satisfaction.
• Reports to work as scheduled, in uniform, and ready to be in position.
• Maintains professional relationships with all coworkers.
• Follows checklists and standard operating procedures.
• Maintains a safe, clean, organized, and stocked work area.
• Performs duties as assigned.
• Maintains full knowledge of menus, recipes, and other pertinent information.
• Constantly increasing knowledge of food, beverages, and other products and services.
• Ensures that guests have a positive and memorable experience.
• Responsible for constant sanitation, organization, and proper food handling.
• Prepares work area for either opening, mid-shift, or closing in accordance with company standards.

Qualifications

• Must be able to work flexible hours, nights, weekends and holidays.
• Must be able to obtain a Food Handler’s Permit upon hire.
• Must attend all ASM Global Alcohol and Policy Training Classes

Education and Work Experience

• High school diploma or equivalent preferred.
• 1-2 years serving experience.

Skills and Abilities

• Excellent communication skills.
• Good with people.
• Ability to handle high stress situations
• Ability to read and understand English
• Ability to work a flexible schedule including nights, weekends and holidays

Physical demands

Must be able to lift and carry up to 40 pounds. Must be able to stand, walk, lift and bend for long periods of time.