SUPERVISING ELIGIBILITY TECHNICIAN

About the role

• Department
• Department of Human Services
• Division
• Social/Human Services
• Salary $79,457.00 - $89,861.00
• Job Profile

JC-02466400-77 - Supervising Eligibility Technician (RIASSE L580 DHS DCYF BHDDH DOC)

• Scheduled Work Days & Work Hours
• Monday - Friday; 8:30am - 4:00pm
• 35 Hours - Standard
• Restricted/Limited to the Leave of the Prior Incumbent
• Job Requisition Number
• JR104108 SUPERVISING ELIGIBILITY TECHNICIAN (Open)

Pay Grade

• C00A28 A
• Classification
• Supervising Eligibility Technician
• Class Definition

General Statement of Duties

To plan, assign, supervise and review the work of a staff engaged in performing eligibility determinations, both initial and continuing, for individuals applying for or receiving assistance payments; to perform complex eligibility determination evaluations; and to do related work as required.

Supervision Received

Works under the general direction of a superior with wide latitude for the exercise of initiative and independent judgement; work is subject to review upon completion for conformance to established standards, rules and general policy.

Supervision Exercised

Plans, assigns, supervises and reviews the work of a technical and clerical staff.

Illustrative Examples of Work Performed

• To plan, assign, supervise and review the work of a staff engaged in: performing eligibility determinations, both initial and continuing, for individuals applying for or receiving assistance payments; assisting applicants/recipients in filling out applications/providing supporting evidence; referring to service personnel those applicants/recipients who express a need for service oriented functions; providing information to applicants/recipients and the public in general concerning eligibility requirements for various assistance programs; conducting in-person interviews - both in office and field; and other eligibility related functions.
• To perform complex eligibility determinations, both initial and continuing, for individuals applying for or receiving assistance payments where several program areas are involved.
• To refer to service personnel those applicants/recipients whose situation indicates a need for service oriented functions.
• To collect data and prepare reoccurring and special reports, including simple statistical breakdowns.
• To do related work as required.

Required Qualifications for Appointment

KNOWLEDGES, SKILLS AND CAPACITIES: A thorough knowledge of federal and state law and regulations concerning initial and continuing eligibility requirements for assistance payments; a thorough knowledge of departmental policy concerning the conducting of interviews and the ability to conduct complete and thorough information gathering interviews; a working knowledge of assistance programs; the ability to provide information and deal with applicants/recipients and the public in general in a tactful and courteous manner; the ability to supervise a staff of technical and clerical workers; the ability to follow written instructions and to complete eligibility related forms and applications; the ability to prepare and submit special and reoccurring reports including statistical breakdowns; the ability to recognize specific information from a mass of data; and related capacities and abilities.

Education and Experience

• Education: Such as may have been gained through: successful completion of at least two years of academic study in an accredited institution of higher learning; and
• Experience: Such as may have been gained through: full-time employment in a responsible position which required the making of evaluations and important decisions based on a review of information gained through interviews, applications or completed records.
• Or, any combination of education and experience that shall be substantially equivalent to the above education and experience.
• Supplemental Information

Benefits

• Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees.
• Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit.
• Accordingly, any employee hired after this date will be required to participate in the direct deposit system.
• At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.