Supervisor - Coding

About the role

• Location: Avera Medical Group
• Worker Type: Regular
• Work Shift: Day Shift (United States of America)
• Position Highlights: You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Ensures quality account services to patients by working with team members to execute process flow and achieve quality objectives. In collaboration with the Coding leadership, works to assure the coding team is providing quality education and coding services. Also responsible to proactively identify trends in team member performance and operational results, communicates trends in a timely fashion to coding managers to assure optimal team performance.

What you will do

• Responsible for auditing and reviewing key quality control check points on a daily basis. Ensure Coders are trained and skilled to provide professional service to each medical specialty.
• Complete all auditing and review of key quality control check points on a daily basis. Take action based on result findings.
• Work with coding managers to set quality and compliance standards for all coders. Provide leadership, guidance, education, and training to coders based on quality and audit findings.
• Implement new provider education ensuring they are provided with quality and complete education with current coding procedures.
• Ensure the quality team is providing accurate and timely information and education to providers, site managers, coding and follow-up team based on quality audits. Coordinate the delivery of education on current topics while creating plans and processes to achieve service, quality and process objectives.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions.

Required Education, License/Certification, or Work Experience

• Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC) Upon Hire
• 4-6 years experience in professional coding across multiple specialties.

Preferred Education, License/Certification, or Work Experience

• Associate's degree in Accounting, Business or Coding
• 1-3 years Supervisory experience.

Expectations and Standards

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera's values of compassion, hospitality, and stewardship.
• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

• Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees.
• We support you with opportunities to help live balanced, healthy lives.
• Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship