Supervisor - EMS Dispatch
- Location
- Louisville, KY
- Listed
- Today
About the role
Baptist Health is looking for Emergency Medical Services (EMS) Dispatch Supervisor to join our team in Louisville, KY
The position of Supervisor, Emergency Medical Services (EMS) Dispatch is responsible for overseeing and coordinating all aspects of emergency and non-emergency medical dispatch operations, ensuring compliance with regulatory requirements dictated by federal, state and local regulations.
This role involves managing a team of dispatchers to ensure prompt and effective response to calls for service from various geographic regions and markets, developing and optimizing dispatch protocols, and maintaining high standards of service delivery.
Key responsibilities include developing and implementing dispatch procedures that adhere to industry best practices and regulatory standards, training and supervising staff to ensure high quality service and analyzing performance metrics to drive improvement initiatives.
The Supervisor of EMS Dispatch will work closely with executive system and market stakeholders to enhance the efficiency and effectiveness of all aspects of medical transportation. The ideal candidate will possess strong leadership skills, a deep understanding of process implementation and improvement initiatives, and the ability to navigate and apply complex regulatory frameworks in a fast-paced environment.
Requirements
- Technical Diploma
- 3 years prior dispatch/communication experience
- Working knowledge and use of MS office products
- Unwavering ability to maintain composure in emergent situation and adhere to specified protocols without hesitation
- Previous experience in project management and process improvement initiatives.
- Previous experience in leading teams in dynamic work situations
- Must obtain Certified Ambulance Documentation Specialist (CADS) within 1 year
Additional information
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
From BHS's careers page, first listed on Rolev.ai on November 11, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Supervisor - EMS Dispatch role at BHS, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
Where is the Supervisor - EMS Dispatch job at BHS located?
This Supervisor - EMS Dispatch position at BHS is located in Louisville, KY. Always check BHS's application page for specific state eligibility or relocation policies.
How do I apply for the Supervisor - EMS Dispatch position at BHS?
This listing links directly to BHS's Workday application page. You can apply directly on BHS's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.