Supervisor Engineering, Optimus Technicians

About the role

Supervisor Engineering, Optimus Technicians | Tesla (Engineering & Information Technology)

Location: Palo Alto, California | Req ID: 274089 | Job Type: Full-time

What to Expect

The Engineering Supervisor, Optimus Technicians leads a large team of 20+ Engineering Technicians within the Humanoid SI Robot team who support and sustain the research and development of our prototype robots and sub-systems. You’ll be leading the team that is building/repairing the first iterations of the machines that make the machines, including highly actuated and electronically/computationally dense robots.

You will have a blend of leading large teams operating in a 24/7 capacity, creating clear efficient shift schedules, and hands-on building experience and responsibilities around analysis, testing, and documentation. Projects are open-ended and often with limited up-front guidance. The successful candidate for this position must have a broad background leading teams in Mechatronics, Industrial, and/or Automotive, Precision Medical Device, Maintenance, and Testing. Must be a self-starter and efficiently work independently as well as in team environments.

What You'll Do

• Achieve daily, weekly and monthly goals, ensuring excellence in customer service, team management, operations, and financial performance
• Exceed customer expectations by actively engaging with existing and new customers, monitoring service trends, and implementing continuous improvements
• Inspire and develop your team, foster a positive work environment, provide regular feedback, and coach team members for growth
• Drive operational excellence by understanding and improving all aspects of service center performance and championing safety and efficiency
• Manage finances, understand business metrics, and lead daily operations to achieve specific goals in quality, productivity, cost, and revenue
• Act in the best interest of Tesla, demonstrating sound judgment, passion for the mission, and fostering a customer-focused culture
• Develop technical acumen, acquire knowledge of all Tesla products, service systems, processes, and procedures

What You'll Bring

• Bachelor’s Degree, or equivalent experience
• Ability to travel up to 75%
• Prior leadership experience in a service-focused industry; automotive expertise is not required
• Experience leading large teams
• Proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities
• Experience running complex processes using Lean or other techniques
• Valid driver’s license required

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
• Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)

Expected Compensation$120,800 - $181,200/annual salary + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.