Supervisor, Field Operations
- Location
- Mobile, AL
- Listed
- 3 days ago
About the role
The Supervisor, Field Operations coordinates and supervises a Minerals Trade site where inspection of client samples coming off of vessels is the main service we offer.
- Leads the team of Field Services Technicians: schedules daily work, trains employees; plans, assigns, and directs work.
- Works alongside shift technicians to complete work for shift.
- Serves as a first and primary line of contact with the customers in the field and the Branch Managers and Operations Managers.
- Addresses customers' complaints and resolves issues.
- Provides technical advice and support to the Field Technicians.
- Assists staff to carry out and complete tasks according to established work procedures.
- Trains, motivates, provides guidance and monitors daily work of the team.
- Schedules personnel as needed to ensure that all samples are properly sampled, received, identified, prepared, and analyzed in a timely manner, according to established work procedures.
- Conducts regular employees' meetings to inform staff on policies, procedures and performance issues, and share knowledge for development and improvement.
- Works in partnership with other Technicians to solve client problems to ensure quality and customer satisfaction standards are met.
- Ensures each Field Technician has sufficient information, resources and materials to do their job safely.
- May also have Preparation or Laboratory responsibilities, as required by business needs.
- Adheres to internal standards, policies and procedures.
- Performs other duties as assigned.
- Supervises a group of Field Services Technicians
- Makes day-to-day decisions within group
- Has some authority for personnel actions (scheduling work hours, training, and coaching)
Qualifications & Requirements
- 3+ years working in Industrial or Field settings
- 1+ years of supervisory experience
- Bachelor's degree in science, Engineering, or Related field is an asset
- TWIC card is required
- Experience with bulk minerals cargo an asset
Additional Information
This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call for assistance and leave a message. You will receive a call back. Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.
About the Company
SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.
Equal opportunity and legal notices
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.
From SGS's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Supervisor, Field Operations job at SGS located?
This Supervisor, Field Operations position at SGS is located in Mobile, AL. Always check SGS's application page for specific state eligibility or relocation policies.
How do I apply for the Supervisor, Field Operations position at SGS?
This listing links directly to SGS's SmartRecruiters application page. You can apply directly on SGS's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.