Supervisor, Ocean Export, Air & Sea
- Location
- United States
- Listed
- 3 days ago
About the role
- Location: ZAF - Cape Town, Falcon Cres (Headquarter)
- Job Posting Title: Supervisor, Ocean Export, Air & Sea
- Time Type: Full Time
Main Purpose of the Role
The Ocean Export Supervisor is responsible for leading and managing the day-to-day operations of the Ocean Export department, ensuring that all export shipments are processed efficiently, accurately, and in accordance with customer requirements, company procedures, and industry regulations.
The role provides operational leadership to the team by driving performance, maintaining service quality, and ensuring that departmental objectives and customer expectations are consistently achieved. A critical aspect of the role is building and maintaining strong relationships with customers, carriers, overseas offices, transport providers, and internal stakeholders.
Through regular customer engagement and performance monitoring, the supervisor ensures SLA and KPi commitments are met while identifying opportunities for continuous improvement, operational efficiencies, and business growth.
Duties & Responsibilities
- Run with daily exception reports for operations and manage with staff
- Manage productivity daily / weekly / monthly
- Drive internal and external metrics daily / weekly
- Evaluate service levels weekly / monthly
- Customer relationship management and service delivery excellence.
- Process compliance, data quality, and operational governance.
- Continuous improvement and efficiency enhancement initiatives
- Processing of ocean export shipments – end to end
- To drive metric performance
- To support sales in their objectives in achieving growth targets
- To support operations with queries and manage customer expectations
- Identify and target opportunities for improved effiencies
- Identifying problems in a project design and evaluating alternative methods
- Directly supervising staff
- To ensure accurate and timely reporting
- To identify improvements on processes within operations to drive efficiency
- To manage any new processes or system developments with operations
- To manage staff and career development to ensure the retention of key staff and their progress within the organization
- DSV – Global transport and logistics
- Working at DSV means playing in a different league.
- As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
- At DSV, performance is in our DNA.
- We don’t just work – we aim to shape the future of logistics.
- This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action.
- We value inclusivity, embrace different cultures and respect the dignity and rights of every individual.
- If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
- Start here. Go anywhere
- Visit dsv.com and follow us on
- LinkedIn and
Facebook.
Equal opportunity and legal notices
: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed.
We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.
From DSV Global Transport and Logistics's careers page, first listed on Rolev.ai on November 7, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Supervisor, Ocean Export, Air & Sea job at DSV Global Transport and Logistics located?
This Supervisor, Ocean Export, Air & Sea position at DSV Global Transport and Logistics is located in United States. Always check DSV Global Transport and Logistics's application page for specific state eligibility or relocation policies.
How do I apply for the Supervisor, Ocean Export, Air & Sea position at DSV Global Transport and Logistics?
This listing links directly to DSV Global Transport and Logistics's application page. You can apply directly on DSV Global Transport and Logistics's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.