Supervisor, Patient Access

About the role

At R1, we’re transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals, health systems and medical groups improve financial performance, simplify administrative complexity and create better experiences for patients and providers.

All Together Better defines our culture and the way we work. We’re a diverse, global team united by a shared mission to make healthcare work better for all. Across technology, operations and support functions, our people bring deep expertise, empathy and ingenuity to the work we do. Here, collaboration fuels progress, adaptability sparks innovation and every voice can help shape what’s next for R1 and the future of healthcare.

*Please note: This is a night shift Supervisor role onsite at Ascension St. Vincent Hospital in Evansville Emergency Department. The shift is Monday through Friday, 6:00 p.m.-2:30a.m. with rotating weekends and holidays.

Essential Responsibilities

• Ensure the accuracy and completeness of daily registrations, including insurance eligibility and benefits verification.
• Provide high-quality service to patients and resolve any issues or complaints in a timely and professional manner.
• Serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements.
• Provide guidance, feedback, and coaching to associates.
• Train staff on policies, procedures, systems, and regulatory requirements.
• Monitor quality assurance measures and ensure compliance with JCAHO, HIPAA, and other standards.
• Assists manager with staff evaluations by providing feedback on individuals the supervisor has monitored/supervised.
• Ensure proper utilization of software and technology tools.

Education Level

Bachelor's - Equivalent experience will be considered in lieu of a degree

Experience Level

Minimum of 3 years of experience, including at least 1 year in a management role

• Licenses and Certifications
• Not Specified
• Skills
• Not Specified

Physical Demands

• Sitting
• Standing
• Extended Computer Usage
• Walking

Work Environment

• Well-lit
• Remote
• Noise Level -Quite
• Climate Controlled

Pay and benefits

For this US-based position, the base pay range is $47,597.07 - $59,496.34 per year. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 5.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.