Supervisor, Quality Assurance

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• Supervisor, Quality Assurance

Primary purpose of the position

Supervises the plant quality function as directed.

Essential Responsible Areas

Responsible for maintaining a safe and secure work environment. This includes correcting unsafe acts/conditions, facilitating monthly safety meetings, performing monthly safety inspections, and investigating accidents, as required.

Supports development, implementation, maintenance, and ongoing improvement of the food safety system.

The plant quality assurance supervisor, if designated is to be trained and certified in the food safety system and oversees its development, implementation, review and maintenance. Provides for trained backups in the case of absence of key food safety system employees.

• Supervises the plant quality assurance function as directed.
• Facilitates a "quality conscious and pride in quality" attitude within the department.
• Facilitates the installation and maintenance of established quality assurance procedures.
• Maintains a gauge and inspection equipment control system to provide and calibrate gauges and instruments as required. This includes the initiating of requisitions to ensure compliance with group standards.
• Maintains inspection reports and quality complaints to determine defect trends in materials and products, and initiates corrective action if necessary through appropriate line or staff heads.
• Maintains reports as necessary, evaluating the quality of designated products, in conformance with established quality assurance procedures.
• Schedules, or assists in scheduling, inspection personnel to specific assignments to ensure the most effective utilization of manpower.
• Facilitates quality assurance training and development programs.
• Supervises or assists in the inspection or testing of various materials and products to determine compliance with specifications.
• May train employees on SPC interpretation.
• Serves as coordinator for Infinity SPC system. Maintains hardware and troubleshoots software issues, if applicable.
• May work with in-house ink representative to develop approved colors for new and existing labels.
• May facilitate the administration of an effective graphics system.
• Accesses, inputs, and retrieves information from the computer.
• Initiates, reviews, masters, and follows all standard operating procedures (SOPs) for area of responsibility.

Establishes and maintains an employee relations climate of trust and confidence that will discourage third party interference; or establishes and maintains an employee relations climate of trust and confidence with employees, their union stewards and representatives which will promote achievement of plant and company goals.

Establishes and maintains effective work relationships within the department, the division, the group, and the company. Includes ability to handle stress and to interact with others so as to establish and maintain a positive and productive work environment and minimize personal conflicts.

While the regular working cycle of this position is usually 5 days on (Monday-Friday), this job may include working weekends (Saturday and Sunday); or scheduled 12-hour shifts, rotating days and nights, Monday through Sunday. Working hours may vary as specified by management. Incumbent must be able to work overtime on a regular basis and/or be on call as directed by management.

Maintains awareness and complies with hazardous waste management and other environmental management requirements in the workplace by attending scheduled training sessions.

Communicates with the emergency coordinator (EC) or Environmental Focal Point/Environmental Manager (EFP/EM) regarding environmental management activities

Understands and responds effectively to EC directions during emergencies by being familiar with emergency procedures, equipment, and systems, as necessary. Implements contingency plan to the level required by the position.

Understands, completes, and maintains environmental documentation for which the individual is trained, or as directed by the EC, EFP, or EM (i.e., inspections, labeling, record keeping, maintenance of equipment, etc.). Reports to the EC, EFP, or EM on the status of assigned responsibilities.

Complies with established job safety practices, policies and procedures as specified in plant and corporate directives for the safe performance of the work assignment.

Recognizes waste streams and minimizes waste generation, through prudent use of materials, proper disposal and segregation as directed during training or by the EC, EFP/EM. Understands and practices proper accumulation and storage requirements for wastes.

Complies with environmental regulations when using, dispensing, or handling hazardous and non-hazardous materials and wastes.

Professional & Education Qualification

• High School Diploma or equivalent required.
• Job related experience for 1 year(s) minimum in a leadership role

Job related experience for 5 years preferred

• Ability to apply intensive and diversified evaluation, selection, and substantial adaptation and modification of standard plant quality assurance techniques, procedures, and criteria.
• Must be able to handle sensitive related and proprietary information in a confidential manner.
• Performs such individual assignments as management may direct.
• Ability to negotiate with customers to promote or sell ideas or concepts.
• Ability to operate and functionally use a computer.
• Ability to perform basic mathematical calculations.
• Must maintain professional competence, ethical integrity, knowledge, and skills.
• Working knowledge of the following areas: product specifications and customer needs and expectations, and generally accepted supervisory practices and procedures.
• Must follow company policies, procedures, practices, and standards of conduct as outlined in the Ball Corporation manuals.

Other Requirements

• Works in both office and manufacturing environments.
• This position is exposed to occupational hazards, including but not limited to, high noise levels, physical obstacles, exposure to chemicals, etc.
• Must wear appropriate safety glasses, hearing protection, clothing, and footwear in appropriate areas and follow safety practices.
• Must be able to match colors.

Expected Hiring Salary Range

$75,400 - 105,290 (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)

This role will be eligible to participate in the annual incentive compensation plan.

Please visit our "Total Rewards" page to learn more about Ball’s comprehensive benefits structure.

Onsite Work Environment: This position requires regular in-person engagement by working on-site. Travel and local commute between Ball locations and other possible non-Ball locations may be required.

When submitting your application to Ball, we encourage you to emphasize your skills, experience, and qualifications that align with the role.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.

Under Colorado, California, Connecticut, Minnesota, and Pennsylvania law, you have the right to exclude or redact age-related details—such as your date of birth, school attendance dates, or graduation dates—from your resume, cover letter, CV, or other supporting documents (e.g., transcripts, certificates).

Legal authorization to work in the U.S. We will not sponsor individuals for employment visa, now or in the future, for this job opening.

• This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants.

No agencies please.

• #LI-JS1
• Nearest Major Market: Phoenix
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